Mushroom Identifier: Mushy – Support & FAQs

Frequently Asked Questions

What does Mushroom Identifier: Mushy do?

Mushroom Identifier: Mushy helps users explore and identify mushrooms using AI-powered image analysis. The app is designed for educational and informational purposes.

Is the app free to use?

Yes. The app is free to download and explore. Free users can browse and explore mushroom-related content. AI-based mushroom analysis is available through an in-app purchase.

What do paid users get?

Paid users can unlock advanced AI mushroom analysis, allowing them to upload images and receive identification results.

Do you collect any personal data?

No. We do not collect personal data such as name, email, phone number, location, or account information. The app does not require user accounts.

Are my images stored?

No. Images uploaded for analysis are processed securely and deleted shortly after processing. We do not store your images on our servers.

Is my data shared with third parties?

No user data is sold or shared. Images are sent only to trusted AI providers for on-demand processing and are not stored or reused.

Where is my app data stored?

All app data, including preferences and exploration history, is stored locally on your device. Deleting the app removes all locally stored data.

Does the app track my location?

No. Mushroom Identifier: Mushy does not access or collect GPS or location data.

Does the app use face or biometric data?

No. The app does not collect or process face data, biometric data, or body data.

How are payments handled?

All payments and subscriptions are processed securely by Apple through the App Store. We do not receive or store payment information.

Can I cancel my subscription?

Yes. You can manage or cancel your subscription at any time through your Apple ID settings in the App Store.

Is the mushroom identification always accurate?

No. Identification results are generated by AI and are intended for educational purposes only. Always consult a qualified expert before consuming any wild mushrooms.

Is this app safe for children?

The app is not intended for users under the age of 13.

How can I contact support?

If you have questions, issues, or feedback, please contact us at:
argonpatel834@gmail.com

What happens if I delete the app?

Deleting the app permanently removes all data stored locally on your device.