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Every business is different, and so are its support needs. For that reason, we tailor our services and pricing to match your goals, priorities, and required level of support.
Our engagements are designed to be flexible and scalable, whether you need ongoing operational support or assistance with a specific project.
Proactive recommendations to improve efficiency
What's Included
What's Included
Every engagement with MS Virtual Assistants includes:
Dedicated professional support
A customized Statement of Work (SOW)
Secure and confidential handling of your information
Flexible solutions that can grow with your business
Regular communication and progress updates
Our Process
Discovery Call
Business Needs Assessment
Tailored Proposal
Statement of Work & Agreement
Onboarding
Service Delivery
Frequently Asked Questions & Policies
Frequently Asked Questions & Policies
How do I get started?
Book a complimentary discovery call, and we'll recommend the best solution for your business.Can I change my service package later?
Absolutely. Your services can be adjusted as your business grows or your needs change.Do you use AI tools?
Yes, where appropriate. All AI-assisted work is reviewed by a team member, and we respect any client preference not to use AI.Will I work with the same Virtual Assistant?
Yes. You'll have a dedicated support partner who knows your business. When specialist expertise is needed, we seamlessly involve the right team member while maintaining a single point of contact.What about software subscriptions?
Clients are responsible for all external software subscriptions and tool licensing fees (e.g., GoHighLevel, Shopify, Make.com, Mailchimp). We plug directly into your existing accounts.What is the cancellation policy?
We value mutual predictability. All monthly retainers require a 14-day written notice prior to the next billing cycle for cancellation or tier downgrades.
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