Technology: 

If your student is having tech issues, please try a couple of common troubleshooting tricks.

• Logins

  • Use a Chrome browser and make sure you re-logged-in with your Jeffco Google account (not a personal account)

  • Use the log-in "Sign in with Google" button whenever it is presented

  • For other district applications (like www.Jeffco.Schoology.com), use your school ID only (not full email) and your password

• Restart: Shutdown your computer; wait 10 seconds before restarting

  • Please restart Chromebooks and computers at least two or more times per week 

• Update: Make sure your Chrome browser is updated

• History: Clear your cache/cookies

• Extensions: Clear out your extensions

  • There are a lot of extensions and games students that mess with features on their devices. Remove any extensions that are not school-used