Resources

Utility resources during COVID-19

(*Please call the provider to double check terms and conditions)

AT&T

Services Offered: AT&T won't terminate service or charge late payments for those impacted by COVID-19, visit here for more information.

CenturyLink

Services Offered: CenturyLink has suspended data usage limits for consumer customers due to COVID-19, and will waive late fees and won’t terminate a residential or small business customer’s service due to financial circumstances associated with the outbreak.

Idaho Power

Phone: 208-388-2323 Website

Services Offered: Temporarily suspending disconnections for homes and small businesses during COVID-19 outbreak. For those struggling, please call 208-388-2323

Intermountain Gas

Phone: 800-548-3679 Website

Services Offered: Suspending service disconnections for non-payments related to COVID-19.

Sparklight (formerly Cable One)

Services Offered: Sparklight (formerly Cable One) opened Wi-Fi hotspots across its footprint for public use to keep individuals and communities connected to online resources. Sparklight’s Wi-Fi hotspot can be accessed in the Sparklight local office parking lot, 2101 E. Karcher Road in Nampa. Sparklight has made available unlimited data on all internet services for 30 days, and offered payment deferrals and late fee waivers for 60 days. Sparklight is now offering low-cost internet, a 15 Mbps internet plan for $10 per month for the next 60 days to help low-income families and those most impacted from coronavirus challenges. Customers can call 877-692-2253 for more information.

Sprint

Website

Services Offered: Providing Unlimited data for 60 days to customers with metered data plans (effective 3/18). Giving 20 GB of free mobile hotspot to customers with hotspot-capable devices (effective 3/18). Offering complimentary rates from the U.S. to CDC-defined Level 3 countries to customers with international long-distance plans (effective 3/18).

Suez Water

Phone: 208-362-7304 Website

Services Offered: No water shut off unless there is a water main break or similar emergency.

Verizon

Website

Services Offered: Verizon will waive late fees starting March 16 for 60 days and will not terminate service to those experiencing economic hardship due to COVID-19. For more information, visit https://www.verizon.com/about/news/our-response-coronavirus