Motivational Bestie – Support

Welcome to the Motivational Bestie Support page! We're here to help you have the best possible experience with the app. Below are answers to common questions and ways to get in touch.

💬 Frequently Asked Questions

1. I lost my journal entries. Can I recover them?

All your data is stored only on your device. If you uninstall or reset the app, your entries and progress are permanently deleted. Unfortunately, we cannot recover lost data. To avoid this, regularly back up your device through iCloud or iTunes.

2. How do I remove ads?

You can remove ads by purchasing any of the following:

• Lifetime Premium
  
  

• Monthly/Yearly Premium
  
  

• One-time "Remove Ads" purchase
  
  

Go to Profile > Go Premium to see available options.

3. I purchased Premium but still see ads or locked packs

Please try the following:

• Close and re-open app
  
  

• Ensure you're logged in to the same Apple ID you used for the purchase
  
  

• Make sure you have a stable internet connection
  
  

If issues persist, email us with your purchase receipt.

4. How do I use the meditation feature?

Go to the Meditate tab, choose a session length (5, 10, or 20 minutes), and tap Start. The session will begin after a short quote and an optional ad (ads are removed for Premium users).

5. Is my data private?

Yes. We do not collect or store any personal data. Your journal entries, moods, favorites, and other content are saved locally on your device.

📬 Contact Us

If you have any other questions, feedback, or issues, we’d love to hear from you.

Email: codruta.muresan1208@gmail.com

We aim to respond within 48 hours.

❤️ Stay Motivated

Thank you for using Motivational Bestie! We’re always working to improve your experience. Keep journaling, stay inspired, and let your Bestie be your daily guide.