Need help with Catch & Reload? Email catchandreload.support@gmail.com and include your headset model (Quest 2, 3 or 3S), the game version and what happened right before the problem. You can write in English or Russian.
How do I play with friends?
Find the Room board near the starting point on the first island. Press Invite: the board shows a 6-character code. Your friends type it on their own Room board and press OK. Up to 4 players. Rooms are private. Online co-op needs an internet connection.
"No such room" or "No connection"?
Check the code (it changes every time the host invites again) and your Wi-Fi. If the host leaves, the room closes.
How do I mute myself or someone else?
Your microphone: the button on your wristband. Other players: on the Room board, under their name, choose Quieter, Mute or Report.
I feel motion sick.
On the first launch the game asks if you get motion sick and turns on the gentlest options. Change them any time on the Settings board at every pier and on the boat's dashboard: snap or smooth turning, vignette, stick or teleport movement, and Calm water.
Can I play seated? Left-handed?
Yes. Settings: Posture (standing / seated), Reset height, Main hand (right / left).
Where is my progress saved?
On your headset, automatically. In a friend's room, the world is saved on the host's headset. Uninstalling the game deletes the saves.
The game closes right after launch.
The game checks with Meta that your account owns it. Make sure you are signed in with the account that bought the game and try again with an internet connection.