BOOK-A-RIDE 

Step 1:  Provide passenger details 

• Name, contact information, and date of birth

• Mobility status: independent or dependent 

• Weight: Confirm if bariatric accommodation are required. 

Step 2: Choose the type of ride 

• Ambulatory, wheelchair or stretcher/gurney transport

Step 3: Provide trip details

• Trip A: Pick up address, drop-off address, date, time and appointment time. 

• Route type: one way or round trip 

• Trip B: Returned pick up location, drop off address, date and time of pick-up. 

Step 4: Add special requirements 

Let us know any need special needs to customized your trip  (Additional fee may apply if applicable) 

• Oxygen support: Indicate if oxygen is require for transport

• Bariatric needs: Indicate if XL wheelchair is require for the trip 

• Passenger/Attendant: Will the passenger be accompany by family member or caregiver. 

Step 5: Receive your quote 

Will calculate a detailed transportation cost breakdown based on your trip, including

• Base rate and mileage fee

• Special requirement equipment or assistance (available if requested)

• Detailed estimate before confirming payment   

Step 6: Confirm and pay 

• Finalized your booking with a secure payment process 

• Complete payment via credit/debt card or online payment option (e.g., Zelle or Venmo) 

• Receive a confirmation via email or text with all trip detail provided.