Privacy Policy

M Messenger Privacy Policy

Last updated: September 21, 2026

M Messenger is operated by Agnoxy App Studio. This Privacy Policy explains how M Messenger collects, uses, stores, and protects information when you use the M Messenger application.

Information We Collect

Account Information

When you create or use an M Messenger account, we may process information such as:

• Your phone number when you choose phone number authentication.

• Your M Messenger nickname or username.

• Your profile information and profile image, if you choose to provide them.

• Account identifiers required to operate your account.

M Messenger also provides guest access. Information created while using guest access may be stored temporarily or associated with an account if you later choose to save your account.

Messages and Communication Data

M Messenger allows users to communicate through private chats, group chats, voice calls, and video calls.

To provide these services, M Messenger may process:

• Messages you send and receive.

• Images, videos, audio, and files you choose to share.

• Information needed to create and manage group conversations.

• Call information such as participants, call type, call status, and call history.

We use this information only to provide and operate M Messenger communication features.

Contacts and User Connections

M Messenger allows users to find, add, block, and communicate with other M Messenger users.

We may process information about your M Messenger contacts and connections in order to provide these features.

Camera, Microphone, Photos and Files

M Messenger may request access to your device camera, microphone, photos, videos, or files when you choose to use features that require them.

For example:

• Camera access may be used to take and send photos or participate in video calls.

• Microphone access may be used for voice and video calls or audio features.

• Photo, video, and file access may be used when you choose to share media or files.

M Messenger does not access these resources unless required for a feature you choose to use and permission has been granted by you.

Notifications

M Messenger may use notification services to notify you about new messages, calls, and other relevant activity.

Technical Information

To operate, secure, and improve M Messenger, certain technical information may be processed automatically. This may include:

• Device and operating system information.

• Application version.

• Push notification identifiers.

• Network and connection information.

• Error, diagnostic, and security information.

How We Use Information

We use information processed through M Messenger to:

• Create and manage user accounts.

• Provide private and group messaging.

• Provide voice and video calling.

• Deliver notifications.

• Allow users to find and manage M Messenger contacts.

• Send and receive user-selected media and files.

• Maintain application security and reliability.

• Diagnose technical problems and improve application performance.

• Prevent abuse, fraud, or unauthorized use of the service.

Third-Party Services

M Messenger uses third-party services to provide essential application functionality.

These services may include Google Firebase services such as:

Firebase Authentication

Used for account authentication, including phone number authentication.

Cloud Firestore

Used to store information required for M Messenger features.

Firebase Cloud Messaging

Used to deliver push notifications.

Firebase Storage

Used to store user-selected media or files when required by M Messenger features.

These service providers may process technical information according to their own privacy policies and security practices.

Data Sharing

We do not sell users' personal information.

Information may be processed by service providers that are required to operate M Messenger, such as cloud hosting, authentication, storage, notification, and communication infrastructure providers.

We may also disclose information if required by applicable law or when necessary to protect users, the service, or our legal rights.

Data Security

We take reasonable technical and organizational measures to protect information used by M Messenger.

However, no internet-based service or electronic storage system can guarantee absolute security.

Data Retention

We retain information only for as long as reasonably necessary to provide M Messenger services, maintain security, meet legal obligations, or resolve technical and account-related issues.

Users may request deletion of their account and associated account data.

Account and Data Deletion

M Messenger users can permanently delete their account directly from the application.

To delete your account:

Open M Messenger.

Open Settings.

Select "Delete my account."

Confirm the deletion request.

Additional account deletion information is available on the M Messenger Delete Account page.

When an account is deleted, account information associated with that account is deleted or scheduled for deletion, except information that must be retained where legally required or necessary for security, fraud prevention, or legitimate operational purposes.

Children's Privacy

M Messenger is not intended to knowingly collect personal information from children in violation of applicable laws.

If we become aware that personal information has been collected in a way that does not comply with applicable child privacy requirements, we will take appropriate steps to delete or restrict that information.

Changes to This Privacy Policy

We may update this Privacy Policy when M Messenger features, services, or legal requirements change.

The latest version will always be published on this page and the "Last updated" date will be updated accordingly.

Contact

If you have questions about this Privacy Policy, your personal information, or account deletion, please contact:

Agnoxy App Studio

Email: agnoxy@inbox.lv