Toolkit References

Following references were used in preparation and development of this Toolkit:

1. Daysha DevOps. Guidelines for implementing an IT strategy.

https://dayshadevops.co.uk/guidelines-for-implementing-an-it-strategy/

2. SWOT Analysis. Wikipedia.

https://en.wikipedia.org/wiki/SWOT_analysis

3. ASQ. What is Benchmarketing. Learn About Quality.

https://asq.org/quality-resources/benchmarking

4. i.t.Toolkit. Six Keys to Sound IT Management “Policy and Procedure”.

https://www.ittoolkit.com/articles/planning-IT-policies

5. BITSIGHT, The Standard in Security Ratings. 7 Cybersecurity Frameworks That Help Reduce Cyber Risk.

https://www.bitsight.com/blog/7-cybersecurity-frameworks-to-reduce-cyber-risk#SOC2

6. It governance. Definition of IT governance.

https://www.itgovernance.co.uk/it_governance

7. JOBHERO. IT Specialist Job Description

https://www.jobhero.com/job-description/examples/information-technology/specialist

8. Chris Kolmar, November 6, 2020. What Is a Subject Matter Expert and What Do They do?

https://www.zippia.com/advice/subject-matter-expert/

9. CSSTEC. 5 Information Technology Tools Industry Should Be Using.

https://www.csstecinc.com/information-technology-tools/