Terms of Service

Effective Date:  10/01/2024

Business Name: MJ Computers & IT Solutions

1. Agreement to Terms

By accessing this website or using services provided by MJ Computers & IT Solutions (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Scope of Services

MJ Computers & IT Solutions provides information technology services including, but not limited to:

• Managed IT support

• Networking and system setup

• Cybersecurity solutions

• Computer diagnostics, repair, and upgrades

• Technical consulting

• Custom computer builds and performance optimization

All services are provided based on availability and professional judgment.

3. Client Responsibilities

Clients agree to:

• Provide accurate information regarding devices, accounts, and system history.

• Maintain independent backups of all important data prior to service.

• Ensure legal ownership or authorization to request work on any device or system.

The Company is not responsible for data loss if backups are not maintained.

4. Data Loss & Technical Risk Disclaimer

While we follow professional IT practices, technology services involve inherent risks. By using our services, you acknowledge that:

• Hardware may fail during diagnostics or repair due to pre-existing conditions.

• Data corruption or loss may occur despite reasonable precautions.

• Systems may contain unknown software conflicts or malware.

MJ Computers & IT Solutions shall not be held liable for loss of data, software, revenue, or business interruption.

5. No Warranty & Limitation of Liability

All services are provided “as is” and without guarantees of specific outcomes. To the fullest extent permitted by law:

• We do not guarantee uninterrupted operation of any device or system.

• We are not responsible for indirect, incidental, or consequential damages.

• Liability, if any, shall be limited to the amount paid for the specific service provided.

6. Third-Party Software & Hardware

Our services may involve third-party software, cloud platforms, or hardware vendors. We do not control or guarantee the performance, security, or reliability of third-party products or services.

Clients agree that external platforms (including operating systems, cloud tools, or vendor updates) may affect performance outside our control.

7. Security & Cybersecurity Services

Cybersecurity services reduce risk but cannot guarantee complete protection from threats, breaches, or attacks. Clients acknowledge that cybersecurity is a shared responsibility requiring safe user practices and system maintenance.

8. Remote Support Services

When remote access is granted, clients authorize MJ Computers & IT Solutions to access systems for diagnostic and service purposes. Reasonable care will be taken to protect privacy and system integrity.

9. Payments & Service Authorization

Services may require approval before work begins. By requesting service, you authorize MJ Computers & IT Solutions to perform reasonable technical work necessary to diagnose or resolve the issue.

Fees for services, diagnostics, or consultations may apply even if full resolution is not possible.

10. Website Use

Users agree not to:

• Attempt unauthorized access to the website or systems.

• Submit false information or misuse contact forms.

• Use website content without permission.

11. Intellectual Property

All content on this website, including text, graphics, branding, and materials, is the property of MJ Computers & IT Solutions unless otherwise stated.

12. Service Areas & Availability

Services are offered within designated North Carolina service areas and remotely when applicable. Response times and availability may vary depending on workload and scheduling.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Continued use of the website or services after updates constitutes acceptance of the revised terms.

14. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict of law principles.

15. Contact Information

MJ Computers & IT Solutions
Service Area: North Carolina
Email: mjulbe@mjitsolutions.net
Phone: 336-947-4077

© 2026 MJ Computers & IT Solutions. All rights reserved.