Minkyung Kim

I'm an Assistant Professor of Marketing at Carnegie Mellon University Tepper School of Business.  I am interested in quantitative marketing and empirical industrial organization. Recently, my research is in the areas of salesforce management (how to design job task allocation, pricing discretion and incentives of salespeople) and online reviews (how to effectively measure customer satisfaction from online reviews). 

I received my Ph.D. in Marketing from Yale School of Management and B.B.A. and M.S. from Seoul National University, and I previously worked at UNC Kenan-Flagler Business School.

Email:  minkyungkim@cmu.edu

CV (July 2023)

Google Scholar

Working Papers

The Impact of Unionization on Consumer Perceptions of Service Quality: Evidence from Starbucks with Isamar Troncoso, Ishita Chakraborty, and Soohyun Kim (December 2023)

Multi-dimensional Salesforce Compensation with Negotiated Prices with Pranav Jindal and Peter W. Newberry (June 2022)