The issues you encounter when trying to install Office 365, or Office 2019, 2016 or 2013 and how you fix them depends on whether your product is part of an Office for home or Office for business plan.
In addition, with Office for business plans, only admins responsible for managing Office 365 in their organization can do certain tasks. Therefore, admins should view the issues and solutions listed under both the Office for business and Office 365 Admin tabs.
How do I download and install Office?
How do I reinstall Office?
Can I install Office on a Chromebook?
Can I install only certain apps?
Can I install Office on a different drive?
How do I install Office through HUP?
I’m a student. How do I get Office?
Problems during install
Unsupported operating system error
Can’t install on Windows Vista or Windows XP
Known issues with Office and Windows 10
I can’t tell if Office is installed
I installed 32-bit instead of 64-bit
Unsupported operating system error
Office is taking very long to install
You get a KERNEL32.dll error
Install button doesn’t install Office
“Stop, you should wait to install Office 2016” error
Error messages when installing Office
Upgrade Office
Upgrade or switch Office 365 plans
How do I install Office updates?
Where to sign in to Office 365 or My Office Account
I forgot the account I used to install Office
Share your Office 365 Home subscription
Troubleshoot activation failures
Help with Office product keys
Deactivate an install
Where to install Office on a Mac
Download and installations issues on a Mac
I can’t find the apps on my Mac
Uninstall Office for Mac
Activate Office on a Mac
Mac activation issues
Install updates on a Mac
Set up email and install Office on an Android
Set up email and install Office on an iPhone or iPad
Set up email and install Office on a Windows Phone
Troubleshoot email setup on mobile device
Can’t edit documents using Office apps on mobile
I installed Office, but can’t find the apps
Office “stopped working” message when opening an app
What version of Office am I using?
Install Office 2010 or Office 2007
Contact support
How to install Office
How to install Project or Visio
I don’t want to install all the Office applications
I want to install Office on a different drive
Install 64-bit instead of 32-bit
Can I install Office on a Chromebook?
Problems during install
You can’t install Access
You don’t see an option to install Office
You’re a student or teacher and can’t install Office
Can’t install on Windows Vista or Windows XP
Office installs hangs or is stuck at 90%
Known issues with Office and Windows 10
Install button doesn’t install Office
I got a KERNEL32.dll error during the install
“Stop, you should wait to install Office 2016”
Error messages when installing Office
Upgrade Office
How do I install Office updates?
Troubleshoot activation failures
Deactivate an install
Where do I install Office for Mac?
Download and installations issues on a Mac
I can’t find the apps on my Mac
Uninstall Office for Mac
Activate Office on a Mac
Mac activation issues
Install updates on a Mac
Set up email on an Android
Set up email on an iPhone or iPad
Set up email on a Windows Phone or tablet
Troubleshoot email setup on a mobile device
Can’t edit documents using Office apps on mobile
Can’t find Office applications
Switched Office 365 plans and now can’t use Office
Office “stopped working” message appears
Don’t know what product or license I have
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