Resume 

• Communication Skills

• Interpersonal Skills

• Conflict Resolution

• Negotiation Skills

• Empathy and Emotional Intelligence

• Organizational Skills

• Problem-Solving Skills

• Adaptability and Flexibility

• Leadership Skills

• Cultural Competence

• Strategic Thinking

• Coaching and Mentoring 

• Time Management

• Teamwork and Collaboration

• Ethical Judgment and Integrity

• Descalation

• Team Moral

• Stakeholder Managment 

• Risk Management 

• Workforce Planning 

• Performance Managment 

• Employee Engagement 

• Employee Relations

Human Resource Information System

• Workday

• SAP

• SuccessFactors

• BambooHR

• ADP

• Paycom

• Gusto

• Paycor

• Paylocity

• Employee Forward 

Design & Software 

• Office 360 Functions 

Data Analysis and Reporting

• Tableau

• Power BI

• Qlik

• Excel

• Google Analytics

• Looker

Recruitment Software

• GreenHouse 

• Lever

• iCIMS

• Indeed

• LinkedIn

• Handshake

• Ziprecruiter 

• Workable

Employee Engagement Tools 

• SurveyMonkey

• TINYpulse

• OfficeVibe

• 15five

Learning Managment Systems 

• Moodle

• Cornerstone OnDemand 

• 360 Learning

• Google Classrooms

• Adobe Captivate

• BlackBoard

• SchoolOlogy

Compliance and Legal Knowledge 

• Washington State Labor Laws -MyCase, Clio, Imanage

• California Labor Laws- Hippa One, AuditBoard, Skillcast

• Texas Labor Laws-Sharepoint, Mycase, Everlaw

Project Managment

• Microsoft Project 

• Adobe Workfront

• Monday.com

• Asana

Social Media & Digital Recruitment

• META - Facebook,Instagram,Twitter (X)

• Snapchat

• TikTok

• Hootsuite

• Loomy

E-Learning & Development Tools

• Adobe Captivate 

• LinkedIn Learning

• Talent LMS 

Cybersecurity Software Managment 

• Sharepoint

• Wireshark

Communication Tools

• Slack

• Microsoft Teams

• Zoom

• Google Meet

• DropBox

• Trello

• Sharepoint 

• Skype

• Google Workspace

Human Resource Director/Executive Assistant to CEO

• Housing Authority of Travis County - Austin, Texas

• February 2023-Present 

• Enhanced recruitment quality and efficiency

• Improved new hire satisfaction via effective onboarding

• Successfully resolved employee conflicts

• Administered benefits addressing employee needs

• Streamlined recruitment for efficient talent acquisition

• Provide crucial support to the CEO, balancing executive assistance duties with HR

• coordination to ensure smooth organizational operations.

• Orchestrated seamless operations by balancing executive assistance and HR coordination,

• fostering a cohesive work environment and enhancing organizational efficiency.

• Spearheaded recruitment optimization initiatives, significantly reducing time-to-hire

• while maintaining high-quality candidate selection and improving new hire satisfaction.

• Championed employee well-being through strategic benefits administration and conflict

• resolution, cultivating a positive workplace culture and boosting staff morale.

• Pioneered streamlined talent acquisition processes, leveraging cutting-edge recruitment

• techniques to attract top-tier candidates and bolster organizational growth.

Human Resource Director/Executive Assistant to CEO

• Amazon (DSP) L2E Industries LLC - Hutto, Texas 

• September 2022 - January 2024

• Led $25K projects to successful completion within budget

• Improved operational efficiency by partnering with CEO

• Managed accounts for accurate financial records and cost control

• Coordinated global travel and scheduling, maximising executive productivity

• Resolved stakeholder conflicts, ensuring smooth operations

• Implemented robust financial management systems, ensuring accurate records and

effective cost control.

• Streamlined global travel logistics, enhancing executive

productivity.

• Facilitated conflict resolution among stakeholders, fostering a harmonious work

environment. Developed innovative HR strategies, aligning with organisational goals.

Human Resource Director 

• Starbucks Inc. - Seattle, Washington

• March 2018-September 2022

• Directed talent acquisition to enhance team synergy

• Resolved employee conflicts to boost morale

• Developed training initiatives for career growth

• Streamlined performance management for measurable improvements

• Championed diversity and inclusion initiatives, transforming workplace culture and

• positioning the organization as an employer of choice in the competitive talent market.

• Spearheaded HR transformation, aligning talent strategies with business goals, resulting

• in improved employee engagement and organizational performance.

• Implemented data-driven recruitment processes, reducing time-to-hire and enhancing

• quality of new hires, leading to increased productivity.

• Pioneered a mentorship programs fostering leadership development and knowledge

• transfer, contributing to a robust talent pipeline.

Human Resources Coordinator

• Huston-Tillotson University-Austin,Texas

• September 2018 - January 2022

• Directed HR initiatives to increase employee engagement

• Streamlined administrative tasks to enhance efficiency

• Implemented recruitment strategies to attract top talent

• Ensured meticulous benefits administration for timely enrollments

• Facilitated constructive performance evaluations for employee growth

• Implemented targeted HR initiatives, boosting employee engagement and improving workplace satisfaction scores by 25% over three years.

• Pioneered a new recruitment strategy, attracting high-calibre talent and improving employee retention rates through tailored development programs.

• Managed benefits administration with precision, ensuring 100% accuracy in record-

keeping and timely enrollments for all university staff.

• Facilitated comprehensive performance evaluations, providing actionable feedback that fostered employee growth and career advancement.

• Spearheaded HR initiatives that boosted employee engagement, resulting in a significant improvement in workplace satisfaction scores.

• Developed and implemented a cutting-edge recruitment strategy, attracting top-tier talent and enhancing employee retention through tailored development programs

• SHRM-Certified Professional

• Society of Human Resource Management (Los, Angeles)

• Completion: July 2025

• Licensed Notary Public 

• Licences Online Notary 

• Licensed in following States : Texas, California, Washington

• Issued: February 28, 2024

• Master's of Executive Business Management (EMBA)

• Concentration: Executive Leadership and Diversity, Equity and Inclusion

• Texas Southern University- Houston,Texas 

• Graduation- December 2025

• Bachelor of Art in Business Administration

• Concentration: Business Managment 

• Huston-Tillotson University - Austin,Texas

• Graduation: May 6, 2023 (Completed)