Last updated: August 6, 2023
Welcome to Metabolic Panel, a website that provides services like live fitness classes, health webinars, diet consultations and yoga live classes. We respect your privacy and are committed to protecting your personal data. This privacy policy will explain how we collect, use, share, and safeguard your personal data when you visit our website or use our services.
Please read this privacy policy carefully and contact us if you have any questions or concerns about our practices. By using our website or services, you agree to the terms of this privacy policy.
We may collect different types of personal data from you depending on how you interact with our website or services. Personal data means any information that can identify you as an individual, such as your name, email address, phone number, etc. We may collect the following categories of personal data from you:
Identity data: This includes your name, username, password, date of birth, gender, and other information that you provide when you register for an account or create a profile on our website.
Contact data: This includes your email address, phone number, postal address, and other information that you provide when you contact us or subscribe to our newsletters or other communications.
Financial data: This includes your payment card details, billing address, and other information that you provide when you purchase our services or products.
Transaction data: This includes details about the services or products that you have purchased from us, such as the amount, date, time, and status of your transactions.
Technical data: This includes information about your device, browser, operating system, IP address, location, and other technical details that we collect when you access or use our website or services.
Usage data: This includes information about how you use our website or services, such as the pages that you visit, the features that you use, the duration and frequency of your sessions, and other usage statistics.
Marketing data: This includes information about your preferences, interests, feedback, and responses to our surveys, promotions, or advertisements.
Health data: This includes information about your physical condition, fitness level, health goals, medical history, dietary requirements, allergies, and other health-related information that you provide when you use our services or products.
We do not collect any special categories of personal data from you unless you voluntarily provide them to us. Special categories of personal data include information about your race, ethnicity, religion, political opinions, sexual orientation, genetic data, biometric data, or criminal records. If you choose to provide us with any special categories of personal data, you consent to our processing of such data in accordance with this privacy policy
We may collect your personal data in different ways depending on how you interact with our website or services. We may collect your personal data through:
Direct interactions: You may provide us with your personal data when you fill out forms, register for an account, create a profile, purchase our services or products, contact us, subscribe to our newsletters or other communications, participate in our surveys, promotions, or contests, or otherwise communicate with us directly.
Automated technologies: We may use cookies, web beacons, pixels, and other tracking technologies to collect your technical and usage data when you access or use our website or services. Cookies are small text files that are stored on your device when you visit a website. They help us to improve our website functionality, performance, and user experience. Web beacons, pixels, and other tracking technologies are small graphic images or codes that are embedded in our website or emails. They help us to measure the effectiveness of our marketing campaigns and deliver relevant advertisements to you. You can manage your cookie preferences by adjusting your browser settings. However, some features of our website may not function properly if you disable cookies.
Third parties: We may receive your personal data from third parties that we work with, such as payment processors, delivery providers, analytics providers, advertising networks, social media platforms, or other partners. For example, we may receive your payment card details from our payment processor when you make a purchase on our website; we may receive your delivery address from our delivery provider when we ship your order; we may receive your usage data from our analytics provider when you use our website or services; we may receive your marketing data from our advertising network when you click on our ads; we may receive your identity and contact data from our social media platform when you log in to our website using your social media account.
We may use your personal data for various purposes depending on the context and the legal basis for processing. We may use your personal data to:
Provide and improve our website and services: We may use your personal data to provide you with the website and services that you request or purchase from us, such as live fitness classes, health webinars, diet consultations, and yoga live classes. We may also use your personal data to improve our website and services, such as by analyzing your usage data, conducting research and development, testing new features, and soliciting your feedback.
Manage our relationship with you: We may use your personal data to manage our relationship with you, such as by communicating with you about your account, orders, transactions, inquiries, complaints, or requests; sending you newsletters or other communications that you have subscribed to or that we think may interest you; notifying you of any changes to our website, services, or privacy policy; asking you to participate in our surveys, promotions, or contests; or rewarding you for your loyalty or referrals.
Process and deliver your orders: We may use your personal data to process and deliver your orders, such as by verifying your payment card details, billing address, and other information; confirming your order status and tracking details; handling any returns or refunds; or resolving any disputes or issues related to your orders.
Personalize and optimize your experience: We may use your personal data to personalize and optimize your experience on our website and services, such as by remembering your preferences and settings; recommending services or products that suit your needs and goals; tailoring our content and advertisements to your interests and behavior; or measuring the effectiveness of our marketing campaigns and advertisements.
Protect and secure our website and services: We may use your personal data to protect and secure our website and services, such as by detecting and preventing fraud, abuse, unauthorized access, or other illegal activities; enforcing our terms and conditions; or complying with any legal obligations or requests from authorities.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis for processing.
We may share your personal data with third parties that we work with, such as:
Service providers: We may share your personal data with service providers that perform functions on our behalf, such as payment processors, delivery providers, analytics providers, advertising networks, social media platforms, or other partners. We only share the personal data that is necessary for them to provide their services, and we require them to protect your personal data in accordance with this privacy policy and applicable laws.
Affiliates: We may share your personal data with our affiliates, which are companies that are under common control or ownership with us. We only share the personal data that is necessary for them to provide their services, and we require them to protect your personal data in accordance with this privacy policy and applicable laws.
Business transferees: We may share or transfer your personal data in connection with a merger, acquisition, reorganization, sale of assets, or other business transaction involving us or our affiliates. We will notify you of any such transaction and inform you of any choices you may have regarding your personal data.
Legal authorities: We may share your personal data with legal authorities or other parties if we are required or permitted by law, such as to comply with a subpoena, court order, warrant, regulation, or request from a government agency; to protect our rights, property, or safety, or the rights, property, or safety of others; to prevent or investigate fraud, abuse, unauthorized access, or other illegal activities; or to enforce our terms and conditions.
We do not sell, rent, or trade your personal data with any third parties for their own marketing purposes without your consent.
We store your personal data on secure servers that are located in various countries around the world. We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. Some of the measures we use include encryption, firewalls, access controls, passwords, and backups. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data.