In my 8-year role as Administrative Manager at Universal Power and Maintenance Services, I provided comprehensive executive-level administrative support to senior leadership. My responsibilities included:
Managing executive calendars across multiple stakeholders, resolving scheduling conflicts and protecting leadership time for high-priority activities
Drafting, routing, and managing confidential correspondence on behalf of senior management
Preparing agendas, coordinating meeting logistics, and tracking action items to ensure follow-through
Maintaining organized document and records management systems that improved retrieval time and reduced administrative errors
Coordinating procurement processes and serving as the liaison between leadership and external vendors
Drawing on my experience as a Travel Consultant at Travel Star (Gaborone, Botswana), I planned and coordinated end-to-end travel for corporate and private clients, including:
Building detailed international itineraries covering flights, ground transport, accommodation, and contingency plans
Processing visa applications and managing all travel documentation
Handling last-minute itinerary changes with professionalism and minimal disruption to the traveler
Maintaining organized travel records and preparing post-trip expense reports
Retail Operations & Team Management
As Store Manager at Zuza Properties Pty. Ltd (2020–2025), I managed the full scope of daily business operations, which directly translates to executive support skills:
Supervised and scheduled a team, conducting performance reviews and resolving personnel matters
Served as the primary point of contact for escalated supplier, vendor, and customer concerns
Prepared weekly and monthly operational reports for business owners
Managed inventory control systems, reducing stock discrepancies through improved tracking processes
Maintained compliance with company policies and ensured smooth day-to-day operations
As a Certified QuickBooks Online ProAdvisor, I manage financial records with accuracy and clarity:
Recording and categorizing transactions to maintain clean, audit-ready books
Performing bank reconciliations and preparing trial balances
Managing invoicing, expense tracking, and accounts payable/receivable
Generating monthly financial summaries and reports for business decision-making
Converting and importing financial data files (CSV to Excel) for reporting purposes.
Across multiple roles, I have consistently built and improved the systems that keep organizations running:
Designed document filing and retrieval systems adopted organization-wide
Created standard operating procedures for recurring administrative tasks
Implemented communication workflows that reduced bottlenecks between departments
Onboarded and trained junior staff on administrative processes and tools.
As part of the team, I took on multiple key roles — Administrative Assistant, Social Media Graphic Designer, Social Media Manager & Content Creator, and Bookkeeper — to help the business operate efficiently and grow its online presence.
How I Work
✅ Executives and business owners gain back hours each week through streamlined scheduling and communications management
✅ Operations run more smoothly through organized document systems and clear workflow processes
✅ Leadership teams stay informed and aligned through well-prepared meeting materials and accurate follow-up tracking
✅ Travel and logistics are handled end-to-end with zero missed details
Every project in this portfolio represents my commitment to precision, professionalism, and proactive support. I don't just complete tasks — I build the systems and habits that make leadership teams more effective.
Ready to work together? Reach out at Provamel24@gmail.com