# Meeting Notes AI - Support
## Welcome to Meeting Notes AI Support
Thank you for using Meeting Notes AI! We're here to help you get the most out of your AI-powered meeting assistant.
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## 📚 Getting Started
### How to Record Your First Meeting
1. Open Meeting Notes AI
2. Tap the microphone button on the home screen
3. (Optional) Enter a meeting name
4. Tap "Start Recording"
5. Your meeting will be transcribed in real-time
6. Tap the red stop button when finished
### Understanding the Interface
- **Meetings Tab**: View all your past meetings
- **AI Chat Tab**: Ask questions across all your meetings
- **Recording Screen**:
- Transcript: Real-time text of the conversation
- Insights: AI-detected action items, deadlines, and key points
- AI Advice: Proactive suggestions and research
- Tasks: Automatically extracted action items
- AI Chat: Ask questions about the current meeting
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## ❓ Frequently Asked Questions
### General
**Q: Does the app work offline?**
A: Recording works offline, but real-time transcription requires an internet connection. Recordings made offline will be transcribed when you're back online.
**Q: What languages are supported?**
A: Currently supported languages include English, Spanish, French, German, Italian, and Portuguese. The app can automatically detect the language being spoken.
**Q: How accurate is the transcription?**
A: Our transcription accuracy is typically 95-98% for clear audio in supported languages. Accuracy may vary based on audio quality, accents, and background noise.
### Privacy & Security
**Q: Where is my data stored?**
A: All your recordings, transcripts, and notes are stored locally on your device. We do not store your meeting data on external servers.
**Q: Is my data used to train AI models?**
A: No. We use API services (AssemblyAI and OpenAI) that do not use your data for model training.
**Q: Do I need consent to record meetings?**
A: Yes! Many jurisdictions require consent from all parties before recording. Always inform participants that the meeting is being recorded and obtain their consent.
### Features
**Q: How do I share meeting notes?**
A: Open any meeting, tap the share icon in the top right corner. You can share via email, messages, or any other app.
**Q: Can I edit the transcript?**
A: Currently, transcripts are read-only. You can add notes through the AI chat feature. Editing capability is planned for a future update.
**Q: How do AI Insights work?**
A: Our AI analyzes the conversation in real-time to detect:
- Action items and tasks
- Deadlines and dates mentioned
- Key decisions
- Questions that need answers
- Opportunities to provide helpful information
**Q: What is AI Advice?**
A: When the AI detects a question or problem being discussed, it proactively researches and provides recommendations without you having to ask.
### Troubleshooting
**Q: Transcription isn't working**
- Check your internet connection
- Ensure microphone permissions are granted
- Try restarting the app
- Make sure you're speaking clearly
**Q: Audio quality is poor**
- Hold the device closer to the speaker
- Reduce background noise
- Use an external microphone for best results
- Avoid covering the device's microphone
**Q: The app crashes during recording**
- Ensure you have sufficient storage space
- Close other apps to free up memory
- Update to the latest version of the app
- Restart your device
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## 🔧 Technical Requirements
### Minimum Requirements
- **iOS**: 14.0 or later
- **Android**: Android 8.0 (API 26) or later
- **Storage**: At least 100MB free space
- **Internet**: Required for transcription and AI features
### Permissions Required
- **Microphone**: For recording meetings
- **Storage**: For saving recordings locally
- **Network**: For transcription and AI services
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## 📧 Contact Support
### Need More Help?
**Email**: support@meetingnotesai.app
**Response Time**: We typically respond within 24-48 hours.
### When Contacting Support, Please Include:
1. Device model and OS version
2. App version (found in Settings)
3. Description of the issue
4. Steps to reproduce the problem
5. Screenshots (if applicable)
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## 💡 Tips for Best Results
### Recording Quality
- Record in a quiet environment
- Keep the device close to the speakers
- Use an external microphone for large meetings
- Speak clearly and at a moderate pace
### Managing Meetings
- Give meetings descriptive names for easy searching
- Review and complete tasks after each meeting
- Use AI Chat to find information in past meetings
- Delete old meetings to save storage space
### AI Features
- The AI works best with clear, conversational speech
- Insights appear automatically—no need to prompt
- Ask specific questions in AI Chat for best results
- Review AI-generated tasks for accuracy
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## 📝 Feature Requests
Have an idea to make Meeting Notes AI better? We'd love to hear from you!
Email your suggestions to: feedback@meetingnotesai.app
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## 📄 Legal
- [Privacy Policy](/privacy-policy)
- [Terms of Service](/terms-of-service)
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## App Version
Current Version: 1.0.0
Last Updated: December 13, 2024
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*Thank you for choosing Meeting Notes AI. We're committed to helping you be fully present in every meeting while AI handles the rest.*