The concept of business consulting is not entirely clear in the market. What does a consultant do and how can he help a company?
On more than one occasion some businessmen hire a consulting service but do not know what they are hiring.
What is business consulting?
The term business consulting is widely used to refer to the activity carried out by a consultant.
A consultant is a person who is an expert in a subject and who offers his time and his knowledge to solve a problem in a company.
What types of business consulting exist?.
If we divide business consulting by activity niche or industry, the range is also enormous. We will mention some of them:
Financial services (study of financial situations in organizations, preparation of financial plans, etc).
Information technology.
Energy efficiency.
Management systems (quality, environment, information security, food safety, safety and health, etc).
Innovation.
Business strategy and business operations.
Time management.
Selection of Human Resources.
Search and processing of subsidies.
Execution of projects.
What work does a consultant do?
In general terms, the job of a consultant is always to help companies, not to complicate their lives.
The objective is to make a company improve in terms of process management, time, quality of the product or service delivered, effectiveness, efficiency...
To achieve this, you need:
A good professional and expert in a subject
Know how to advise and transmit
Identify the client's needs/problems well
Analyze the capacity of each one to face a project (knowledge, workload and execution time)
Offer a solution to the client
Phases in a business consultancy :
Detect customer needs and problems
In this phase, the client must clearly identify the situation the company is in, what problem it has and what it wants to achieve.
Through data collection, checklist or some similar tool, the situation can be identified and the process of how to solve it can be started.
Preparation and delivery of an offer/quotation/contract/execution project
This offer must detail the solution to be delivered to the client along with the execution times and the milestones of the project in time.
Design and tailor a solution to the client's problem
In this phase of business consulting, a series of deliverables will be prepared (documentation, software, web applications, improvement agreements, ...).
Deliver and implement the solution
At this time, the client is advised and accompanied in the implementation of the solution.
Monitoring the implementation of the solution
This phase is important since it is possible to detect if the delivered solution is being applied correctly in the organization and if it is working or not.
The idea in this phase is to carry out an audit to verify the degree of implementation and correct execution.
Closing of the project
This represents the final phase in which the project is concluded once it is verified that the solution provided is helping the client.
How business consulting can help a company?
A consultant can help a company a lot if the company also allows itself to be helped.
There is no doubt that, in general terms, it is a long process and requires many hours of analysis, design and delivery of solutions to the client, but it will be more than beneficial for a company if, after having worked with a consultant:
•The company manages to automate certain processes.
•Fewer errors appear.
•You learn to analyze errors to implement actions that lead to eliminating errors at the root.
•Communication between departments is improved