Support

MathFella Support

Welcome to the Support Page for MathFella! We're here to help with any questions, concerns, or issues you may encounter while using our app.

How does MathFella work?

MathFella uses AI powered technology to analyze math related messages and images that you submit. You can type a math question or upload an image of a problem, and the app will generate explanations, solutions, or learning assistance in real time.

Do I need a subscription to use the app?

MathFella offers a free version with limited access to features. To unlock unlimited usage and additional benefits, you can upgrade to a Premium plan through an in app purchase, if available.

What should I do if the app isn’t working?

If you’re experiencing issues, try the following steps:

• Make sure you have a stable internet connection

• Close and reopen the app

• Restart your device

• Ensure you have the latest version of the app installed

• Uninstall and reinstall the app if needed

If the issue persists, contact us at cem256.dev@gmail.com and we’ll be happy to help.

Who shouldn’t use MathFella?

MathFella is not intended for:

• Users under the age of 13

• Users submitting inappropriate, offensive, or illegal content

• Users seeking professional academic, legal, or certified instructional guarantees

Violations of these guidelines may result in content restrictions or blocked access.

What if I encounter a technical issue?

If you experience crashes, content not generating, subscription activation problems, or any unexpected errors, please contact us at cem256.dev@gmail.com.
We aim to respond promptly and resolve issues as quickly as possible.