Privacy Policy

Privacy Policy for Manzil App

Effective Date: July 1, 2025

Thank you for choosing Manzil, your companion for navigating metro bus routes and travel guidance in the Twin Cities (Islamabad and Rawalpindi) of Pakistan.

This Privacy Policy explains how Manzil App (“we”, “our”, or “the app”) handle and protect your information when you use our mobile application.

1. Information We Collect

We may collect the following types of information:

a.  Personal Information

• Google Sign‐In Information: When you sign in using your Google account, we receive your name and email address for authentication purposes only. We do not share this data.

b.  Location Information

• We do not collect your real‐time location. The app provides pre‐defined route maps using Google maps.

c.  Usage Data

• Non‐personal information such as app usage behavior, screen visits, and crash reports may be collected via third‐party analytics tools to improve the app.

2. How We Use Your Information

We use your information only to:

• • • Provide access to app features (e.g., route selection, feedback forms)

    • Authenticate users via Google

    • Improve user experience and app performance

3. Data Sharing

We do not sell or rent your personal data. Your information is not shared with any third parties except:

• Google Firebase: For authentication and performance monitoring

• Google Sheets: For collecting user feedback (if you fill out a form, no email address is collected through the feedback form)

4. Your Choices

• You can revoke app permissions at any time from your device settings.

• You can contact us to delete your information.

5. Security

We follow the industry’s best practices to ensure your data is stored securely. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Children’s Privacy

Manzil Metro App is not intended for children under 13. We do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with a revised "Effective Date."

8. Contact Us

If you have any questions or concerns about this policy, please contact: Email: twincitiesmasstransit@gmail.com

Disclaimer:

Manzil is an independent application developed to help commuters in Islamabad and Rawalpindi access public transportation information. This app is not affiliated with, endorsed by, or representing any government agency, including the Capital Development Authority (CDA) or Metro Bus Authority. All content is compiled and presented independently for informational purposes only.