Research

Presented and published a research paper titled “A Study on the Effect of AI-Powered Chatbots on Customer Service Response Times and Satisfaction with Reference to E-Commerce” at the National Conference on the AI Revolution: Opportunities and Challenges in Various Sectors. Harnessing AI to improve Sectoral Performances, jointly organised by the Department of Commerce, Economics, JBIMSR and BMK-KRC SNDT Women’s University, Pune Campus and Departments of Accountancy, Commerce & Economics of BVB’s Hazarimal Somani College of Arts & Science, Chowpatty, Mumbai, on 14th February 2025.  (Publication: Educreator Research Journal (ERJ) Peer Reviewed Referred Research Journal, SJIF Impact Factor: 8.182, Online & Print Journal, Volume-XII, Issue – I, Jan-Feb 2025. ISSN: P- 2455-0515 | E- 2394-8450). I was also awarded first prize for the best research paper presentation. 

Presented a Research Paper titled “Consumer Buying Behaviour towards Trendy & Ready-to-Wear Apparel: A Study in the Mumbai Region” at the National Conference on FASHION_ISTAS 2025, organised by the Vaze College (Autonomous), dated 24- 25th January 2025. I was also awarded first prize for the best research paper presentation.

Presented a research paper titled “A Study on Aspirations of College-Going Girl Students in Professional Qualification Versus Entrepreneurship”, at the International Interdisciplinary Virtual Conference on International Women’s Day – Unveiling the Role of Women in the Indian Knowledge System, on 9th March 2024, organised by the IQAC Cell of K.J. Somaiya College of Arts & Commerce in collaboration with GAP India, CACHE, and IQAC of Sinhgad College of Commerce, Mumbai. 

Presented a research paper titled “Neurodiversity in the Workplace: Leader’s Role in Creating Inclusive Environment”, at the One-day International Multidisciplinary Conference of Setting Benchmarks: Research, Innovation, Sustainability and Entrepreneurship”, on 21st February 2024. 

Presented a research paper titled "A Study on Virtual Reality as a Disruptive Technology in the Hotel Industry", at the One Day International Multidisciplinary Online Conference titled “Disruptive Innovation in Business, Science & Humanities”, by Vaze College, on 8th October 2021. 

Presented a research paper titled "A study on the experience of Work From Home during Pandemic from employees perspectives", at  Two Day International Transdisciplinary Web Conference on “The Pandemic Turn: Challenges, Directions & Innovations in the New Order”, organised by Vaze College, on 25th & 26th February 2021.  

Presented a research paper titled “An Analytical Study of Green Marketing Strategies Adopted by Organised Retail Sectors with special reference to one of the Northern eastern suburbs, Mulund, Mumbai” at the 1st Bodhi International Conference in Malaysia on 24th August 2018.

Presented a research paper titled “A study of succession planning strategy of Diebold Nixdorf Pvt. Ltd.” at One Day Interdisciplinary International Conference jointly organised by Loknete Gopinathji Mundhe College of Arts, Commerce & Science, Mandangad, Ratnagiri Dist. and Centre for Humanities & Cultural Studies, Kalyan, Thane Dist. on 28th January 2017.

Presented a research paper titled “A Study of Awareness of Green Marketing & its Effects on Consumer Buying Behaviour: Special Reference to Mulund Area at the Multidisciplinary International Conference organised by Vikas College of Arts, Science & Commerce, Vikroli on 20th February 2016.

Presented a research paper titled “A study of the effectiveness of Performance Appraisal System of Royal Elevators (An ISO 9001:2008 Company) Mulund, Mumbai” at UGC Sponsored One Day National Conference organised by KET’s V.G. Vaze College of Arts, Science & Commerce on 13th February 2016.

Presented a research paper titled “A study of the effectiveness of training programme in co-operative credit societies (with special reference to Mulund Area (in Mumbai) at the UGC Sponsored Two Day National Seminar organised by K.J. Somaiya College of Arts & Commerce in co-ordination with SIMSR on 27th & 28th November 2015.