Training and Development Consultant

I created a Quick Reference Guide (QRG) according to a Brand Standards Guide and a Style Guide. The QRG is for a hairdresser in a salon. The guide consists of figures, steps to follow, how to do hair analysis, and guidance on creating the look and feel of the salon.

Quick Reference Guide - Hairdresser

I created a checklist according to a Brand Standards Guide and a Style Guide. The checklist is for a hairdresser in a salon. It includes the items to check, an area for comments, and notes for the team members.

Checklist - Hairdresser

I created a Frequently Asked Questions (FAQ) document. For this project, I worked with team members to plan and prioritize. I also researched online, read company documentation of client questions that came through various channels, and followed standards and policies currently in place.

FAQs - Booking an appointment

I created a training video on how to navigate the SAP CloudMIXR website with Movavi video editing software. I used fade transitions, text, the blur feature, as well as arrows and text call-outs to bring attention to what is on the screen.

Video Training - How to Navigate the SAP CloudMIXR Website