FAQ Questions & Answers
1. Why is there no sound?
Answer: Ensure silent mode is off. If the issue persists, restart MandaLearn.
2. Why aren't Pro features working after purchase?
Answer: Tap "Refresh Pro Status" in settings. If unresolved, close and reopen the app.
3. Why can't the recording work?
Answer: Try enabling or re-enabling the microphone and speech recognition in MandaLearn settings.
4. Why choose MandaLearn over other Chinese learning apps?
Answer: Crafted by native Mandarin speakers and non-native learners, offers practical, beginner-friendly lessons for real-world use, unmatched by any app. We actively incorporate user feedback, continuously adding new lessons, podcasts, and features. Our AI-powered tools deliver an exceptional learning experience with real-time conversation, instant feedback, and comprehensive Chinese pronunciation and writing instruction, with more exciting features coming soon.
5. What is the Chinese Learning & Travel Club?
Answer: A free community for those interested in learning Chinese and exploring travel opportunities in China.
6. How do I contact the MandaLearn team?
Answer: Email us at mandalearnai@gmail.com or use the "Report Bug"/"Share Idea" button for quick feedback. For anonymous feedback, use the in-app feedback button.