Privacy Policy – LG Property Maintenance
Last updated: 09 December 2025
LG Property Maintenance (“we”, “our”, “the company”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.
1. Information We Collect
We only collect the information necessary to provide our handyman and property maintenance services. This may include:
Name
Phone number
Address of the property where the service is required
Description of the job or enquiry
Photos you may choose to send related to the service request
We do not collect payment details through the website.
2. How We Collect Information
We collect information in the following ways:
When you contact us through our website form
When you contact us via WhatsApp
When you call us or send an email
When you contact us via Google Business Profile
We do not use automated systems or trackers beyond standard analytics used for website performance.
3. How We Use Your Information
Your information is used solely to:
Respond to enquiries
Provide quotes
Schedule appointments
Deliver handyman services
Communicate regarding your job
We do not use your data for marketing unless you explicitly request updates.
4. Sharing of Information
We do not sell, share, or transfer your personal information to any third parties.
Your details are only used internally for service delivery purposes.
5. Data Storage and Security
We store customer details securely using trusted platforms such as:
Google Business Profile
We take reasonable measures to ensure your data is protected and accessed only by authorised personnel.
6. Your Rights
Under UK GDPR, you have the right to:
Access the information we hold about you
Request corrections
Request deletion of your data
Withdraw consent at any time
To exercise any of these rights, contact us at:
luigipropertymaintenance@gmail.com
7. Cookies and Tracking
Our website may use basic cookies for functionality or analytics.
We do not use cookies to collect personal information or track users for advertising purposes.
8. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
LG Property Maintenance
Redditch, Worcestershire, UK
Email: luigipropertymaintenance@gmail.com
Phone: 07397 181739
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.