Terms Of Use

LSW

Leader Standard Work

TERMS OF USE (END USER LICENSE AGREEMENT)

Effective Date: March 28, 2026

Developed by OAAI APPS, LLC

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE LSW APP. BY DOWNLOADING, INSTALLING, OR USING THE APP, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE APP.

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User" or "you") and Antonious Naguib ("Developer," "we," "us," or "our") governing your access to and use of the LSW – Leader Standard Work iOS application and companion web platform (collectively, the "App").

1. Acceptance of Terms

By creating an account, downloading, installing, or otherwise using the App, you represent that:

• You are at least 18 years of age or the age of majority in your jurisdiction.

• You have the legal capacity to enter into a binding agreement.

• You have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are accessing the App on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of the App

LSW – Leader Standard Work is a personal productivity and leadership management application designed to help managers and executives maintain disciplined leadership routines. The App includes the following features:

• Hub Dashboard — real-time discipline score and leadership metrics

• Cadence Routines — recurring task management across hourly, daily, weekly, monthly, and yearly periods

• Gemba Walks — structured observation logging and analysis (Pro feature)

• Escalation Tracking — issue management and resolution workflow (Pro feature)

• Coaching Sessions — structured 1:1 scheduling and development tracking (Pro feature)

• Team Roster — team member management and relationship tracking (Pro feature)

• Import/Export — CSV data import and export functionality (Pro feature)

• Cross-platform sync — real-time synchronization between the iOS app and web platform

3. Account Registration

3.1 Account Creation

To use the App, you must create an account using a valid email address and password, or by signing in with Apple. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at [your-support-email@domain.com] if you suspect any unauthorized access to your account.

3.3 Account Deletion

You may delete your account at any time through the Profile section of the App (Profile → Delete Account). Upon deletion, your Firebase authentication record and locally stored profile data will be permanently removed. Data stored in your personal iCloud account must be deleted separately through your iPhone's iCloud settings. Account deletion is irreversible.

4. Subscription and Payments

4.1 Free Tier

The App is available at no cost with a free tier that includes access to the Hub Dashboard and Cadence Routines features. The free tier is provided as-is and may be modified or discontinued at any time with reasonable notice.

4.2 LSW Pro Subscription

Access to Pro features requires an active LSW Pro subscription, available at the following rates:

• Monthly Plan: $7.99 per month

• Annual Plan: $59.99 per year (approximately $5.00 per month)

Prices are displayed in your local currency at checkout and may vary by region. All prices are inclusive of applicable taxes where required by law.

4.3 Billing and Auto-Renewal

LSW Pro is an auto-renewable subscription. Payment is charged to your Apple ID account at the time of purchase. Your subscription will automatically renew at the same price and duration unless you cancel at least 24 hours before the end of the current subscription period. Your account will be charged for renewal within 24 hours prior to the end of the current period.

4.4 Managing and Cancelling Subscriptions

You can manage and cancel your subscription at any time through your Apple ID account settings: Settings → [your name] → Subscriptions → LSW. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial subscription periods.

4.5 Free Trials

We may from time to time offer free trial periods for LSW Pro. Any unused portion of a free trial will be forfeited when you purchase a paid subscription. We reserve the right to modify or discontinue free trial offers at any time.

4.6 Price Changes

We reserve the right to modify subscription prices with reasonable advance notice. Any price change will take effect at the start of your next billing cycle. Your continued use of LSW Pro after a price change constitutes your acceptance of the new price.

5. License Grant and Restrictions

5.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on Apple-branded devices that you own or control, solely for your personal, non-commercial leadership and productivity purposes.

5.2 Restrictions

You agree not to:

• Copy, modify, adapt, translate, or create derivative works of the App or any portion thereof.

• Reverse engineer, disassemble, decompile, or attempt to derive the source code of the App.

• Sell, rent, lease, sublicense, assign, or otherwise transfer your rights to use the App.

• Remove, alter, or obscure any proprietary notices, labels, or marks on the App.

• Use the App for any illegal, unauthorized, or improper purpose.

• Use the App to transmit any malicious code, viruses, or harmful data.

• Attempt to gain unauthorized access to any portion of the App or its related systems.

• Use automated means (bots, scrapers, crawlers) to access or interact with the App.

• Use the App in any manner that could damage, disable, overburden, or impair the App.

6. Intellectual Property

The App and its original content, features, and functionality are and will remain the exclusive property of OAAI APPS, LLC. The App is protected by copyright, trademark, and other intellectual property laws. Our trademarks, service marks, and trade names may not be used in connection with any product or service without our prior written consent.

You retain ownership of all data and content you create within the App (your routines, walk logs, escalations, coaching notes, and team information). By using the App, you grant us no rights to your personal content other than those strictly necessary to operate the App.

7. Privacy and Data

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the data practices described in our Privacy Policy.

Key data practices:

• Your app data (routines, walks, escalations, sessions, team members) is stored on your device and, if enabled, in your personal iCloud account via Apple's CloudKit. We do not have access to your iCloud data.

• Account authentication is managed by Firebase (Google LLC). Firebase stores your email address and authentication tokens.

• We do not sell your personal data to third parties.

• We do not use your data for advertising purposes.

Our full Privacy Policy is available at: https://your-site.com/privacy

8. Third-Party Services

The App integrates with the following third-party services, each governed by their own terms and privacy policies:

• Apple iCloud / CloudKit — for data sync (https://www.apple.com/legal/internet-services/icloud/)

• Firebase Authentication by Google — for account management (https://firebase.google.com/terms)

• Apple StoreKit — for subscription processing (https://www.apple.com/legal/internet-services/itunes/)

We are not responsible for the practices, availability, or content of any third-party services. Your use of third-party services is subject to their respective terms and privacy policies.

9. Disclaimers and Limitation of Liability

9.1 No Professional Advice

The App is a personal productivity tool. Nothing in the App constitutes professional management consulting, HR advice, legal advice, financial advice, or any other form of professional advice. You should not rely on the App as a substitute for professional judgment in your leadership role.

9.2 Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE APP.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) $50 USD.

9.4 Essential Basis

The disclaimers and limitations in this section are an essential element of the agreement between you and us. We would not provide the App without these limitations.

10. Indemnification

You agree to defend, indemnify, and hold harmless OAAI APPS, LLC and affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the App.

11. Termination

11.1 Termination by You

You may stop using the App and delete your account at any time. Deleting the App from your device does not automatically cancel your LSW Pro subscription. You must cancel your subscription through your Apple ID account settings.

11.2 Termination by Us

We reserve the right to suspend or terminate your access to the App at any time, with or without notice, for any reason including but not limited to a violation of these Terms. Upon termination, your license to use the App will immediately cease.

11.3 Effect of Termination

Sections 5, 6, 9, 10, 12, and 13 of these Terms shall survive any termination of your access to the App.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the App shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that either party may seek injunctive relief in a court of competent jurisdiction.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the effective date at the top of this document. For material changes, we will provide notice within the App or by email. Your continued use of the App after any changes constitutes your acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the App and cancel any active subscription.

14. Apple-Specific Terms

The following additional terms apply to your use of the App on Apple platforms, as required by Apple's App Store Review Guidelines:

• These Terms are between you and OAAI APPS, LLC only, and not with Apple Inc. Apple is not responsible for the App or its content.

• The license granted to you is a non-transferable license to use the App on Apple-branded products.

• Apple has no obligation to provide any maintenance or support services for the App.

• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund your purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.

• Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App.

• In the event of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, Apple will not be responsible for the investigation, defense, settlement, or discharge of such a claim.

• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you as a third-party beneficiary.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or internet service disruptions.

16. Contact Information

If you have any questions about these Terms of Use, please contact us:

OAAI APPS, LLC

LSW – Leader Standard Work

Email: LSW@OAAIAPPS.com

Website: www.OAAIAPPS.com

LSW – Leader Standard Work  ·  Terms of Use  ·  Effective March 28, 2026