1. Introduction

LSW – Leader Standard Work ("LSW," "we," "our," or "us") is a personal productivity and leadership management application developed by OAAI APPS, LLC. This Privacy Policy explains how we collect, use, store, and protect your information when you use the LSW iOS application.

By using LSW, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the app.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address (used for authentication via Firebase Auth)

• Name (provided during registration or via Sign in with Apple)

• Job title / role and organization name (optional, entered by you in your profile)

2.2 App Data You Create

All content you create within the app is stored on your device and, if you enable iCloud Sync, in your personal iCloud account. This includes:

• Cadence routines and completion records

• Gemba walk logs and observations

• Escalation records and status updates

• Coaching session notes, commitments, and feedback

• Team member names, roles, and contact details you enter

2.3 Authentication Data

We use Firebase Authentication (by Google) to manage your account. Firebase may collect your email address, IP address, and device information as part of the authentication process. Please refer to Google's Privacy Policy for details on how Firebase handles this data.

2.4 Subscription Data

Subscription purchases are processed entirely by Apple through the App Store. We do not collect or store your payment card details. We receive only a confirmation of your subscription status from Apple's StoreKit framework.

2.5 Technical Data

We do not operate analytics services or crash reporting in the current version of the app. Your device may transmit standard diagnostic information to Apple as part of iOS system operations, which is governed by Apple's Privacy Policy.

3. How We Use Your Information

We use the information we collect solely to:

• Authenticate your identity and maintain your account session

• Sync your app data across your personal devices via iCloud (if enabled by you)

• Display your profile name and initials within the app

• Process and validate your Pro subscription status

• Respond to support requests you initiate by contacting us

We do not use your data for advertising, profiling, or sale to third parties.

4. Data Storage and Security

4.1 Local Storage

Your LSW data (routines, walks, escalations, coaching sessions, team members) is stored locally on your device using standard iOS data storage. This data remains on your device unless you enable iCloud Sync.

4.2 iCloud Sync

If you enable iCloud Sync, your app data is stored in your personal Apple iCloud account using CloudKit. This data is protected by Apple's iCloud security and encryption. We do not have access to your iCloud data — it is stored under your Apple ID and governed by Apple's iCloud Terms of Service and Privacy Policy.

4.3 Firebase Authentication

Your authentication credentials (email address and hashed password) are stored and managed by Firebase Authentication. Firebase encrypts data in transit using TLS and at rest. For full details, see Google's Firebase Privacy Policy at https://firebase.google.com/support/privacy.

4.4 Encryption

All network communication between the app and Firebase uses HTTPS/TLS encryption. Sign in with Apple uses a cryptographic nonce (SHA-256 hash) as required by Apple's authentication standards. We do not implement any custom or proprietary encryption beyond what is provided by Apple's iOS frameworks.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We share data only with the following service providers strictly as necessary to operate the app:

• Apple Inc. — iCloud CloudKit sync, App Store subscriptions, Sign in with Apple

• Google LLC (Firebase) — Account authentication and session management

Both Apple and Google are bound by their own privacy policies and industry-standard data protection practices. We have no other third-party integrations, advertising SDKs, or analytics services in the app.

6. Children's Privacy

LSW is designed for working professionals and organizational leaders. The app is not directed at children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access — You can view all data you have entered within the app at any time.

• Correction — You can edit your profile, team members, and all app content directly within the app.

• Deletion — You can delete your account and all associated data by using the 'Clear Local Data' option in Settings and deleting your Firebase account. To request full deletion of your Firebase authentication record, contact us at the email below.

• Data Portability — You can export your app data in CSV format using the 'Export Data (CSV)' option in Settings.

• iCloud Data — You can delete your iCloud data at any time via your iPhone's Settings → Apple ID → iCloud → Manage Storage → LSW.

8. Data Retention

We retain your account authentication data (email address) in Firebase for as long as your account is active. Local app data and iCloud-synced data are retained until you delete them within the app or delete the app from your device. You may request deletion of your Firebase authentication record at any time by contacting us.

9. International Users

LSW is operated from the United States. If you are accessing the app from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the app, you consent to this transfer. Firebase and iCloud operate globally under their respective privacy frameworks.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this document. For material changes, we will notify you via a notice within the app or by email. Your continued use of the app after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

LSW – Leader Standard Work

Email: LSW@oaaiapps.com

Website: www.oaaiapps.com

This privacy policy was last updated on March 14, 2026.