Privacy Policy

Last updated: September 09, 2026

At LoopiaHot, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you use our Service, how we use and protect that information, when it may be shared, and the choices available to you.

By using the Service, you acknowledge the practices described in this Privacy Policy. Where applicable law requires your consent for certain types of data processing, we will obtain that consent before processing your information.

1. About This Privacy Policy

This Privacy Policy applies to the LoopiaHot application and related services provided by RAVI DELTA ENTERPRISES (PRIVATE) LIMITED.

In this Privacy Policy, “LoopiaHot,” “we,” “us,” and “our” refer to RAVI DELTA ENTERPRISES (PRIVATE) LIMITED, and “you” or “your” refers to anyone who accesses or uses the Service.

Our company address is:

RAVI DELTA ENTERPRISES (PRIVATE) LIMITED
AL Hameed Mall, Office 28, 3rd Floor
G-11 Markaz, Islamabad 44000
Pakistan

2. Information We Collect

The information we collect depends on how you use LoopiaHot and which features you choose to access.

2.1 Information You Provide

You may provide information directly to us when you create an account, use certain features, contact us, or otherwise interact with the Service.

Depending on the feature, this may include information such as:

• Email address;

• Account information;

• Information you provide when contacting us; and

• Other information you voluntarily choose to provide.

We only request information that is reasonably necessary for the relevant feature or purpose.

2.2 Usage and Device Information

When you use the Service, certain technical information may be collected automatically.

This may include:

• IP address;

• Device type and model;

• Operating system and version;

• Browser type and version;

• Unique device identifiers;

• Pages, screens, or features accessed;

• Date and time of access;

• Session duration; and

• Other diagnostic or technical information.

We use this information to operate the Service, maintain security, understand how the application is being used, troubleshoot technical issues, and improve the overall user experience.

2.3 Location, Camera, and Photo Access

Some features of LoopiaHot may require access to information or functions available on your device.

Where required, we will ask for your permission before accessing:

• Location information;

• Your device camera; or

• Photos and images stored on your device.

We use this information to provide the feature you requested, customize your experience where appropriate, or improve the Service.

You can manage or withdraw these permissions at any time through your device settings.

3. Cookies and Similar Technologies

We may use cookies and similar technologies to understand how the Service is used, maintain functionality, improve performance, and support analytics.

These technologies may collect information about your device, browsing activity, and interactions with the Service.

Where required by applicable law, we will provide appropriate choices regarding the use of cookies or similar technologies.

4. How We Use Your Information

We use the information we collect for purposes that are reasonably related to operating and improving LoopiaHot.

These purposes may include:

• Providing and maintaining the Service;

• Creating and managing your account;

• Providing features and functionality you request;

• Responding to questions, requests, and support inquiries;

• Sending service-related notifications and important updates;

• Understanding how users interact with the Service;

• Monitoring and improving the performance, functionality, and reliability of the Service;

• Identifying usage trends and evaluating the effectiveness of our features and communications;

• Detecting, preventing, and addressing security issues, misuse, or potentially fraudulent activity;

• Complying with applicable laws, regulations, and legal obligations; and

• Other purposes that are explained to you at the time information is collected or otherwise permitted by applicable law.

Where applicable law requires a specific legal basis for processing your Personal Data, we will process it only where we have an appropriate legal basis, such as your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests where permitted by law.

5. When We Share Your Information

We do not share your Personal Data simply because you use the Service. We may share information when it is necessary to operate LoopiaHot, provide requested services, protect the Service, or comply with legal obligations.

5.1 Service Providers

We may work with trusted third-party service providers that help us operate and improve the Service.

These providers may assist with areas such as:

• Hosting and infrastructure;

• Analytics;

• Technical support;

• Communication services; and

• Other services necessary to operate the application.

Where appropriate, these providers process information on our behalf and are expected to handle it in accordance with applicable requirements.

5.2 Business Transfers

If we are involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, Personal Data may be transferred as part of that transaction.

Where required by applicable law, we will provide appropriate notice before your information becomes subject to a different privacy policy.

5.3 Affiliates

We may share information with companies that are under common ownership or control with us when necessary to operate the Service or perform business functions.

Any such sharing will remain subject to appropriate privacy and security protections.

5.4 Public Areas and Other Users

If LoopiaHot provides features that allow you to post or share information publicly, information you choose to make public may be visible to other users and may potentially be distributed outside the Service.

You should therefore avoid posting information that you do not want others to see.

5.5 With Your Consent

We may share your information for another purpose when you have given us permission to do so.

6. Marketing Communications

We may occasionally send information about our services, features, promotions, or other offerings that may be relevant to you.

Where applicable law requires prior consent for marketing communications, we will obtain your consent before sending them.

You can stop receiving marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.

Service-related communications, such as security notices, account messages, and important updates, may still be sent when necessary to provide the Service.

7. Data Retention

We keep Personal Data only for as long as it is reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law.

The length of time we retain information depends on the type of information and why we collected it.

Our current retention periods may include:

• Account Information: for the duration of your account relationship and, where necessary, for up to 24 months after account closure;

• Application Usage Statistics: up to 24 months for service improvement and feature analysis;

• Server Logs: including IP addresses and access times, up to 24 months for security monitoring and troubleshooting.

We may retain information for a longer period where necessary to comply with legal obligations, resolve disputes, establish or defend legal claims, prevent fraud or security incidents, or otherwise comply with applicable law.

When information is no longer needed, we may delete it, anonymize it, or securely retain limited copies in backups until those backups are routinely removed.

8. Deletion and Management of Your Information

You may have the right to request access to, correction of, or deletion of your Personal Data, depending on the laws that apply to you.

Where available, certain information may also be managed or deleted directly through your account settings.

You may contact us if you would like to:

• Request access to your Personal Data;

• Correct inaccurate information;

• Request deletion of your Personal Data; or

• Ask questions about how your information is being used.

We may need to retain certain information where required by law or where we have a legitimate and lawful reason to do so, such as resolving disputes, enforcing agreements, or maintaining security.

9. International Data Transfers

Your information may be processed or stored in countries other than the country where you live.

This may happen when we use service providers, infrastructure, or other business partners located in different countries. Privacy and data protection laws may differ between jurisdictions.

Where applicable law requires safeguards for international transfers, we will take reasonable steps to ensure that appropriate protections are in place before transferring Personal Data.

10. Data Security

We take reasonable measures to protect your Personal Data against unauthorized access, alteration, disclosure, loss, or misuse.

These measures may include technical, administrative, and organizational safeguards appropriate to the nature of the information we handle.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

11. Children's Privacy

LoopiaHot is not directed toward children under the age of 16, and we do not knowingly collect Personal Data from children under 16.

If you are a parent or guardian and believe that a child has provided Personal Data to us, please contact us.

If we become aware that we have collected Personal Data from a child under 16 without an appropriate legal basis, we will take reasonable steps to delete that information.

Some jurisdictions may establish a higher age threshold for certain types of data processing. Where applicable, we will follow the requirements of the relevant jurisdiction.

12. Third-Party Websites and Services

The Service may contain links to websites, services, or platforms operated by third parties.

If you choose to visit a third-party service, that service will have its own privacy practices and policies. We encourage you to review the privacy policy of any third-party service before providing information to it.

We are not responsible for the privacy practices, content, or security of third-party websites or services that we do not operate.

13. Legal Disclosure

We may disclose Personal Data when we reasonably believe that doing so is necessary to:

• Comply with a legal obligation;

• Respond to a valid request from a court, regulator, law enforcement agency, or other public authority;

• Protect the rights, property, or safety of the Company;

• Prevent, detect, or investigate fraud, abuse, or other wrongdoing;

• Protect the safety of our users or the public; or

• Protect the Company against legal claims or liability.

Any disclosure will be made in accordance with applicable law.

14. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your Personal Data.

These rights may include the right to:

• Know what Personal Data we process about you;

• Request access to your Personal Data;

• Request correction of inaccurate or incomplete information;

• Request deletion of your Personal Data;

• Object to or restrict certain types of processing;

• Withdraw consent where processing is based on consent; and

• Request information about how your Personal Data is handled.

These rights are subject to applicable legal requirements and exceptions.

To exercise a privacy right or ask a question about your information, please contact us using the details provided below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Service, business practices, legal requirements, or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.

If a change is material and applicable law requires us to provide additional notice, we will provide that notice through the Service, by email, or by another appropriate method before the change takes effect.

We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle your information.

16. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your Personal Data is handled, you can contact us at:

RAVI DELTA ENTERPRISES (PRIVATE) LIMITED
AL Hameed Mall, Office 28, 3rd Floor
G-11 Markaz, Islamabad 44000
Pakistan

Email: ravideltaenterprises@gmail.com