Payment Policies

Privacy Policy – Mount Studio

Mount Studio is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

We collect personal information such as your name, email address, contact number, billing details, and delivery address when you make a purchase, donation, or inquiry through our website. This information is used solely to process payments, deliver products or services, and communicate with you regarding your order.

All payments are processed securely through PayHere or other approved payment gateways. Mount Studio does not store, process, or retain your card or banking details.

We do not share your personal information with third parties, except where required for payment processing or by law.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

For questions regarding this policy, please contact:
mountstudio55@gmail.com

Terms & Conditions – Mount Studio

By accessing and using the Mount Studio website, you agree to be bound by these Terms and Conditions.

Mount Studio provides analogue film developing services, archival digitisation services, workshops, and photographic prints and products. All prices, descriptions, and availability are subject to change without prior notice.

Orders are confirmed only when you make a payment through PayHere or an approved payment method. Mount Studio reserves the right to cancel or refuse any order due to pricing errors, unavailability, or suspected misuse.

All content displayed on this website, including images, text, and artworks, is the intellectual property of Mount Studio and the respective artists and may not be used without permission.

Mount Studio shall not be liable for delays or issues caused by courier services, payment providers, or circumstances beyond our control.

By continuing to use this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

For inquiries, please contact:
mountstudio55@gmail.com

Refund Policy – Mount Studio

Mount Studio maintains a transparent and fair refund policy.

Refunds may be considered in cases such as duplicate payments, payment errors, or if a confirmed service cannot be provided as scheduled. Due to the nature of services, limited-edition prints, and custom or time-based work, refunds may not be applicable once processing has begun.

If a refund is approved, the refund will be issued to the same payment method used to complete the transaction.

Refund requests must be submitted within 7 days of the payment date, along with proof of payment.

Refund processing times may vary depending on the payment provider and banking institution.

For refund-related inquiries, please contact:
mountstudio55@gmail.com