Goal: To quickly onboard new staff with training suited to their learning needs with a mobile-responsive training packet for ages 18-35. 

Problem: The client's original training manual structure was disorganized along with the design being inconsistent with brand guidelines worrying management that employee onboarding would be time consuming and ineffective. 

Solution: An organized manual that was redesigned to follow brand guidelines. Additionally, the product knowledge would be reformatted to be visually engaging.

Results: A training manual that was structured, easy to follow, with the technical knowledge being accessible for employees new to the pool service industry. 

Client: Aloha Pool Service

Tools: Word, PowerPoint, Canva

Date: March 2024

Goal: To quickly onboard new staff with training suited to their learning needs with a mobile-responsive training packet for ages 18-35. 

Problem: The brewery has a number of locations serving their own craft beers, but each location has a varied level of service and product knowledge, worrying management due to customer complaints. 

Solution: A mobile-responsive training resource that is interactive, visually engaging, easily referenced by staff, with multimedia engagement.

Results: A multimedia training packet that incorporates visuals and video with quizzes for effective knowledge retention. 

Client: Demo project

Tools: Word, PowerPoint, Canva, IsEasy

Date: November 2023

Goal: To quickly onboard new associates on recognizing the signs of common illness in themselves and practice preventative hygiene methods. 

Problem: Across multiple locations, seasonal associates have higher call outs for a shift due to illness, straining customer service and daily operations.

Solution: An interactive eLearning course with a branching scenario provides the practical preventative hygiene methods for associates at each location.

Results: A gamified eLearning course provided a real-life scenario for associates to upskill recognizing signs of common illness and practicing preventative hygiene methods.

Client: Demo project

Tools: Articulate 360, Canva, PowerPoint, Google Suite, Freepik, Animator

Date: December 2023