Lock In Support

Last Updated: June 13, 2026

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FAQs

What is Lock In?

Lock In helps you earn screen time by doing push-ups. Complete reps, earn minutes, then unlock selected distracting apps.

How does the app count push-ups?

Lock In uses your iPhone camera and Apple Vision body tracking to detect your upper body position during push-ups.

Does my camera video leave my phone?

No. Camera tracking is processed on your device. We do not upload your camera video.

How should I place my phone?

Place your phone on the floor in front of you, facing your upper body. Use a well-lit area. Keep your shoulders, arms, and upper chest visible in frame.

Why is push-up tracking not working?

Try these steps:

- Move into better lighting.

- Keep your upper body in view.

- Place the phone lower and farther away.

- Avoid extreme camera angles.

- Make sure camera permission is enabled.

- Restart the workout screen.

How do unlock minutes work?

Each counted push-up can earn unlock minutes. Your earned minutes appear in Limits and can be used to unlock selected apps.

What is the Limits page?

Limits shows your push-up progress, earned minutes, personal records, and app control options.

How do I block apps?

Go to Limits and choose distracting apps. Lock In uses Apple Screen Time permissions to block and unlock the apps you select.

Can I skip app blocking?

Yes. You can use Lock In for push-up tracking without selecting apps.

What happens if I close the paywall?

If you are not subscribed, you may return to the final onboarding screens. A subscription is required to use the full app.

How do I restore purchases?

Open the paywall and tap Restore Purchases. Make sure you are signed in with the same Apple ID used to subscribe.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open iPhone Settings, tap your Apple ID, tap Subscriptions, choose Lock In, then cancel.

Can I get a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID.

Why are widgets not updating?

Open Lock In once, complete or update your progress, then wait a few minutes. iOS controls widget refresh timing.

How do I add a widget?

Touch and hold the Home Screen, tap +, search for Lock In, then choose a push-up widget style.

How do I reset onboarding?

Go to Profile or Me, then choose the onboarding replay/reset option if available.

Is Lock In medical advice?

No. Lock In is a fitness and focus tool. Stop exercising if you feel pain, dizziness, or discomfort. Speak with a medical professional before starting a new exercise routine if needed.