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Welcome to the official support page for LocaTask, your smart location-based reminder and productivity assistant.
We’re here to help you get the best experience from the app.
Contact To Support
Contact To Support
If you need assistance, please contact us:
Email: duocdevsp@gmail.com
Frequently Asked Questions (F&Q)
Frequently Asked Questions (F&Q)
Why am I not receiving location notifications?
Why am I not receiving location notifications?
Make sure Location Access is set to Always Allow.
Ensure Notifications are enabled.
Some reminders only trigger when you’re physically near the location.
How do I create a location-based task?
How do I create a location-based task?
Tap New Task → select location on the map → set radius → save.
How do I use the backup & restore feature?
How do I use the backup & restore feature?
Go to Settings → iCloud Backup to sync automatically.
Or use Local Backup to export/import encrypted files.
My task didn’t trigger even though I’m near the place?
My task didn’t trigger even though I’m near the place?
GPS accuracy varies depending on environment.
iOS may throttle updates in Low Power Mode.
How do I purchase the Premium version?
How do I purchase the Premium version?
You can upgrade to Premium directly inside the app:
Go to Settings → View Subscription Options
Choose your plan
Confirm your purchase using your Apple ID
How do I restore my previous purchase?
How do I restore my previous purchase?
If you previously purchased Premium, you can restore it at any time:
Open the app
Go to Settings → View Subscription Options
Tap Restore Purchase
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