Chen, L., Rai, A., Chen, W., Guo, X. Forthcoming. “Signaling Effects Under Dynamic Capacity in Online Matching Platforms: Evidence from Online Health Consultation Communities,” Information Systems Research, https://doi.org/10.1287/isre.2021.0150
Chen, L., Daniel, S., Windeler, J. Forthcoming. “A Foot in Both Camps: The Impact of Multi- organizational Embeddedness on Firm Turnover and Employee Job Mobility,” The Data Base for Advances in Information Systems.
Chen, L., Hsieh, J.J.P.A., Chan, K. 2024. “Techno-Service-Profit Chain: The Impacts of IoT-Enabled Algorithmic Customer Service Systems from An Interdisciplinary Perspective,” MIS Quarterly (48:3), pp. 1077-1120. https://doi.org/10.25300/MISQ/2023/16664
Chen, L., Hsieh, J.J.P.A., Rai, A. 2022. “How Does Intelligent System Knowledge Empowerment Yield Payoffs? Uncovering the Adaptation Mechanisms and Contingency Role of Work Experience,” Information Systems Research (33:3), pp. 1042-1071.
Chen, L., Hsieh, J.J.P.A., Rai, A., Xu, S.X. 2021. “How Does Employee Infusion Use of CRM Systems Drive Customer Satisfaction? Mechanism Differences between Face-to-Face and Virtual Channels”, MIS Quarterly (45:2), pp. 719-754. https://doi.org/10.25300/MISQ/2021/13265.
Chen, L., Baird, A., Rai, A. 2019. “Mobile Health (mHealth) Channel Preference: An Integrated Perspective of Approach-Avoidance Beliefs and Regulatory Focus,” Journal of the Association for Information Systems (20:12), pp. 1743-1773.
Chen, L., Hsieh, J.J.P.A., Van de Vliert, E., Huang, X. 2015. “Cross-National Differences in Individual Knowledge-Seeking Patterns: A Climato-Economic Contextualization,” European Journal of Information Systems (24:3), pp. 314-336.
Rai, A., Chen, L., Pye, J., Baird, A. 2013. “Understanding Determinants of Consumer Mobile Health Usage Intentions, Assimilation, and Channel Preferences,” Journal of Medical Internet Research (15:8), e149.
Rai, A., Chen, L., Breazeal C., Ramesh, B., Long, Y., Aria, A. 2024. “Design and Evaluation Attributes for Scalable, Cost-Effective Personalization of LLM Tutors in Programming Education,” Proceedings of the International Conference on Information Systems.
Daniel, S., Fitzgerald, B., Chen, L. 2024 “OSS Developer Digital Impression Management: The Conditioning Effect of a Person’s Social Identity,” Proceedings of the Hawaii International Conference on System Sciences.
Monds, C., Hsieh, J.J.P.A., Chen, L., Liu, L.A. 2024. “Distance Makes the Heart Grow Fonder: How AI Implementation Influences Human Relationships,” Proceedings of the Academy of Management Annual Meeting, Chicago, IL.
Daniel, S., Chen, L., Lin, X. 2023. “Navel Gazing or the Long View?: The Influence of Firm Positioning with Respect to OSS Communities on a Developer’s Firm Embeddedness,” Proceedings of the 29th Americas Conference on Information Systems.
Chen, L., Daniel, S., Windeler, J. 2022. “Multi-organizational Embeddedness: Impacts on Developers’ Turnover and Career Mobility,” Proceedings of the 28th Americas Conference on Information Systems.
Cui, X., Hsieh, J.J.P.A., Keil, M., Chen, L. 2021. “Who Should Grasp Decision-making Authority, Human or Intelligent System?” Academy of Management Annual Meeting Proceedings.
Chen, L., Rai, A. 2016. “The Role of Digital Capabilities in Converting Inventor Team Expertise to Knowledge Capital for Medical Device Innovation,” Conference of Information Systems and Technology, Nashville, TN.
Chen, L., Rai, A., Guo, X. 2015. “Physician’s Online Reputation and Price Premiums for Online Health Consultations: A Combined Signaling Theory and Online Feedback Mechanisms Explanation,” accepted by the 36th International Conferences on Information Systems, Ft. Worth, TX.
Chen, L., Rai, A., Krishnan, G. 2014. “Consumer Awareness and Use of Mobile Health Services in India: An Urban-Rural Comparison Study,” Proceedings of the 35th International Conferences on Information Systems, Auckland, New Zealand.
Chen, L., Hsieh, J. J. P.A., Van de Vliert, E., Huang, X. 2009. “Understanding Cross National Difference in Knowledge Seeking Behavioral Model: A Survival Perspective,” Proceedings of the 30th International Conferences on Information Systems, Phoenix, U.S.
Breazeal, C., Rai, A., Ramesh, B., Chen, L., Long, Y., Aria, A., Loi, H., et al. 2024. “Opportunities, Issues, and Challenges for Generative AI in Fostering Equitable Pathways in Computing Education.” An MIT Exploration of Generative AI, August. https://doi.org/10.21428/e4baedd9.8c709c43.