Terms & Conditions for Participation Safaris

Join Us & Enjoy the Unique Beautiful Nature of Botswana

We are based in Maun, Botswana, the gateway to the Okavango Delta. We provide a wide range of delta experiences, daily mobile trips to Moremi, nature walks, mokoro excursions, speed boat and 4x4 vehicle hire.

We are very flexible, willing to listen to your demands and desires, so try us.

Price

We ensure that our clients are fully aware of what costs are involved in each trip, and to avoid any surprise of hidden costs. Our prices include camping equipment for the entire safari (tents, mattresses, sleeping bags, pots, crockery and cutlery etc), transport for the duration of the safari, accommodation, hire costs (boats, professional guides etc.), permits and entry fees, and all food for the duration of the safari (restaurants excluded)

. The food is healthy and every effort is made to suit all tastes, our price include coffee and tea, as well as fruit juice at breakfast, but all alcohol are for your own expense. All breakfasts are provided by us but not while enroute to and from the area of the safari. As our programme must be projected so far ahead and our prices are therefore subject to exchange rate fluctuations. Any special extra excursions are for the client’s expense .

Booking System

Reservations are made by contacting your agent or Littleheron Safaris if you so wish. To ensure that there is still space available on the particular safari. If there is availability of space, then complete the booking form and send it along with a 10% NON-REFUNDABLE deposit to confirm your booking. IF THE FULL AMOUNT IS NOT PAID AS STIPULATED BY YOUR AGENT OR PRIOR TO DEPARTURE DATE OF SUCH A SAFARI, Littleheron SAFARIS may, at our own discretion and without notice, be entitled to regard the booking as cancelled and to re-book the vacancy. Late applicants may join safaris on an accommodation available basis

Change of Bookings

If, after confirming your booking, you wish to change to an alternative departure date, you may do so subject to availability and by agreement with our booking office. An amendment fee will be charged. Should we not be able to accommodate your request and you therefore must cancel, our usual cancellation procedure will apply.

facts about Botswana

Population:

The total population is estimated at around 2 million and growing at a rate of 3.5% per annum.

Climate:

Summer December to March. High temperatures average 30c to 35c with lows around 18c. Rain is particularly in December and February. Winter is from May to August. Daytime temperatures around 23c with the night time lows averaging 5c.

Geography:

Botswana`s surface area consists of 581,780 sq km Botswana is completely landlocked, bordered by its neighbours South Africa, Namibia, Zambia and Zimbabwe.

Currency:

Botswana `s currency is the Pula. The Pula is divided into 100thebe.
Notes – P200, P 100, P50, P20, P10
Coins - P5, P2, and P1. Thebe -50t, 25t, 10t and 5t.

Climatic Conditions:

The winter nights in Southern Africa (May to September) are very cold with pleasant days .Warm clothing is essential for this time.

Personal Effects

Travel light with light, casual clothing for the day and a jersey or tracksuit for the evenings. (A warm jacket is essential for winter months). Do not take much clothing. Take a good pair of walking shoes. Do not forget a torch, water bottle, swimsuit, hat, sun-block cream, binoculars and camera. Allow enough money for souvenirs, evenings out, drinks, special excursions and personal expenses

Payments for Your Safari

The balance of all monies due, including any surcharges applicable at that time, must be received by the Company or their authorized travel agent not later than 60 days before the start of your safari. You will be advised at the time of booking when this is the case. In the case of non-payment of the balance by the due date, the Company reserves the rights to treat your booking as cancelled and cancellation charges will apply. Any monies paid by you to an authorized travel agent for safaris operated by the Company are held by the agent on the Company’s behalf. You can pay the deposit and full amount by credit or debit card. We accept Visa, Master card, Euro.

What is not Included in safari price

The price of the safari does not include: visa fees, vaccinations, passport costs, international departure taxes, insurance premiums of any kind, excess baggage charges, optional tours and excursions, hotel porterage or meals (other than those we list as included). We also do not include items of a personal nature; such as laundry, room service charges, phone calls.

Passports & Visas. Clients are responsible for arranging, and must be in possession of, a valid, acceptable passport and any visas and vaccination certificates required for the whole of their journey and safari. Information about these matters or related items (climate, clothing, baggage, personal gear etc) is given in good faith but without responsibility on the part of the Company. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry all required documentation. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly.

Cancellation Procedure Cancellation of any booking must be received in writing and acknowledged by Littleheron Safaris. If a booking is cancelled with the consent of Littleheron Safaris, the latter shall retain the full deposit. Should a person cancel a safari and cannot find an immediate replacement:

a) If Littleheron Safaris has 4 weeks or more notice, only the deposit is forfeited.

b) If Littleheron Safaris has less than 4 weeks’ notice, the deposit and an additional cancellation fee will be payable by the client as follows:

31-22 days 40% of total amount

21-15 days 60% of total amount

14-0 days 100% of total amount

c) If you fail to join a safari or join it after departure, or leave it prior to its completion, no reimbursement whatsoever will be made.

Conditions

Due to the nature of hiking, camping, touring, driving and the general third-world conditions on our safari/ventures, LITTLEHERON SAFARIS, their employees, guides and affiliates, do not accept responsibility for any client or dependant thereof in respect of any loss, injury, illness, damage, accident, fatality, delay or inconvenience experienced from time of departure to time of return, or subsequent to date of return, such loss, injury, etc.

arising out of any such safari organized by Littleheron Safaris. Should a safari / Tour be cancelled by Littleheron Safaris due to weather conditions or other reasons, it shall either refund full payment or offer a substitute safari /tour. Should Littleheron Safaris have to curtail a safari /tour for any reason due to weather conditions or other factors after the time of departure, Littleheron Safaris will not be liable for any form of refund whatsoever, although everything will be done to complete a safari /tour or to utilize an alternative arrangement or venue. Should a client decide to curtail a tour for any reason whatsoever, Littleheron Safaris will not be liable for any refund whatsoever. Before departing on a safari, clients will be required to agree to the above conditions and general information.

Insurence

Travel insurance is compulsory and you should arrange such in your country of origin. You should be covered in the event of cancellation or curtailment, death, any medical or rescue expenses, as well as for any loss of baggage, money or personal items.

Rescue and medical assistance

In the unlikely event of rescue and medical assistance being needed, other than that provided by Littleheron Safaris, the participant or his/her insurance company shall be liable for the entire cost thereof.

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