Research Papers

Published work

1. The Impact of Blockchain-enabled Smart Contracts on Firms’ Operational Efficiency, with Yangchun Xiong, Shu Guo, Tsan-Ming Choi, Hugo Lam.

Journal of Operations Management, 2025

2. The Impact of Foreign Competition on Domestic Firms' Product Quality: Evidence from a Quasi‐natural Experiment in the United States, with Hugo Lam, Zhaoyingzi Dong.

Journal of Operations Management, 2022, 68(8), 881-902 

**Honorable Mention, 2023 JOM Jack Meredith Best Paper Award 

Working papers

3. Reducing Gender Disparities in Online Labor Platforms: The Role of Performance Feedback and Task Exposure, with Basak Kalkanci.

Major revision at Manufacturing & Service Operations Management

**Second place, 2024 INFORMS Service Science Section Best DEIJ Paper Award

4. Tipping’s Hidden Cost: the Role of Tips in Driver Relocation and Implications for Service Equity, with Seyed Emadi, Basak Kalkanci. 

Under review

**Selected for presentation at the 2022 Wharton Empirical Workshop in OM

**Selected for poster presentation at the 2021 Cornell ORIE Young Researcher Workshop

5. Ka-Ching: The Impact of Cash-on-Delivery on Drivers’ Behavior, with Saharsh Agarwal and Vivek Choudhary. 

Under preparation for submission

6. Supply Chain Disruptions and Labor Violations: An Empirical Investigation, with Basak Kalkanci.

Preliminary draft available

7. Beyond the Campaign: How Kickstarter Shapes Startup Market Success, with Jiayu Yao and Jorge Mejia.

Preliminary draft available

Publications prior to Georgia Tech

8. Ding, L., Lam, H. K., Cheng, T. C. E., & Zhou, H. (2021). The contagion and competitive effects across national borders: Evidence from the 2016 Kumamoto earthquakes. International Journal of Production Economics, 235, 108115. 

9. Lam, H. K., Ding, L., Cheng, T. C. E., & Zhou, H. (2019). The impact of 3D printing implementation on stock returns: a contingent dynamic capabilities perspective. International Journal of Operations & Production Management. 39, 935-961. 

10. Ding, L., Lam, H. K., Cheng, T. C. E., & Zhou, H. (2018). A review of short-term event studies in operations and supply chain management. International Journal of Production Economics, 200, 329-342. 

Conference Talks

"Supply Chain Disruptions and Labor Violations"

• POMS Annual Conference. April, 2024

• DSI Annual Conference. Nov 2023.

• INFORMS Annual Meeting. Oct 2023.

"Gender Wage Gap in Gender-blind Online Labor Platforms"

• POMS Annual Conference. April, 2024

• DSI Annual Conference. Nov 2023.

• INFORMS Annual Meeting. Oct 2023.

• Purdue Research Symposium on Operations Application, West Lafayette, IN. September 2023.

• Marketplace Innovation Workshop. Online. May 2023.

• POMS Annual Conference. May, 2023.

"The Impact of Blockchain-enabled Smart Contracts on Firms’ Operational Efficiency"

• POMS Annual Conference. May, 2023 (presented by coauthor Dr. Hugo Lam).

"Trips for Tips? The Impact of Tips on Drivers’ Relocation Decisions"

• Wharton Empirical Workshop in OM, University of Pennsylvania, PA, Oct 2022. 

• Marketplace Innovation Workshop. Online. May 2022.

• Behavioral Operations Conference. University of Arkansas, Fayetteville, AR. June 2022.

• Cornell ORIE Young Researchers Workshop, Cornell University, Ithaca, NY. Oct 2021.

• INFORMS Annual Meeting. 2022, 2021.

• POMS Annual Conference. 2022, 2021.

Service

Others

• Assisted Professor Vinod Singhal in compiling the database for the paper "Ten Most Influential Papers From the First Thirty Years of the Production and Operations Management Journal"