Employees Of The Week

This past Saturday afternoon was a pretty busy day at tubing. James was working at the bottom of the hill when he noticed a little girl coming down lane 2. He walked over to help her out of her tube when he noticed that her father had left from the top of the hill before he was given permission to go (a jumper). Without missing a beat, James calmly picked her and her tube up and stepped up and over the berm just in time before the father would have crashed into her. His actions saved the young girl from possibly some serious injuries. James has been with us at Boulder for several years and is a role model for our other employees. He always has a very calm demeanor about him and can be counted on to help wherever and whenever he is needed.

Jim has long been a fixture at Liberty, anchoring the backside lifts and collecting countless comments from guest surveys along the way. This year he joined the night snowmaking crew when they were very light and looking for help from anywhere at the beginning of the season. In addition to working seven 12 hour shifts at night for snowmaking, Jim has continued working for lifts three days a week - putting in 3 more 12 hour shifts! His dedication alone over the years has certainly been worthy of a shout out. Coupled with his stellar Lift Operator performance and superb guest interaction, Jim is no doubt deserving of some recognition!

Jeremy had started out as a lift mechanic for Liberty and quickly transitioned to the role of resort electrician. Jeremy has worn many hats and filled many roles in his time here. The weekend of 2/2, that Saturday Strata Quad went down with an electrical, issue he stayed until 8/9pm Strata quad was operational once again. He was called in first thing the next morning to assist with another lift issue and helped get it back running before opening. He also helped with rentals and anywhere else he could during that busy period. He helps out whenever and wherever he is needed with enthusiasm and eagerness. His response to the gratitude for his assistance is always, “just doing my job”. You can tell he enjoys his job and helps any and every way he can. He has been a great asset, not only to Mountain Operations, but Facilities and any other department that needs help.

Kellie has worked here for 5 seasons, and in that time, she has always been a great employee. She has quite a long college break and wants to work every day of it! I always know that when I leave “the shop” in her hands, all will run smoothly. She is kind and respectful to guests and co-workers alike and is gentle and comforting to children.

This season she has been moved in to a supervisory role and has seamlessly moved from working side-by-side with her co-workers to gently guiding when needed and praising when appropriate.

She truly cares as much about this department’s success as I do, I am very proud to have her on my team!

This is Deanna's second season with us, I believe. She surpasses expectations on the daily. She is in charge of the salad bar on days she works and does a magical job. She is meticulous in any task she performs in Alpine Market. She is savvy, thorough, and works harder than most I have seen over the years. She takes the time to speak to guests yet keeps the floor looking exemplary. She just gets it. Better and better as she works. We never have to be concerned in the shape of the Market when she is on. She deserves this.

A handwritten letter was given to the Ski School desk, here is what it said: I took a lesson with Jonah and I have taken lots of lessons at different resorts as well as 2 here last year. Jonah is an amazing instructor, patient, kind attentive and awesome. He did not rush his lesson and showed that he really cared about both the sport and customer. Bottomline, please keep instructors like this. He is definitely an asset to Wintersports and Liberty.

I’d like to nominate Ethan of Lift Operations for the Zone Shout Out award. On Sunday, 1/20 (MLK weekend) Ethan was working the Eastwind chair on the backside. A group of 4 skiers (2 adults and 2 children) were waiting at the stop line. When it was time, all parties attempted to slide up to the load line however; the children crossed their skis and one ended up falling. Ethan immediately shouted to the other lift operator to stop the chair (which they did) however the weight and speed of the chair caused it to continue around the bullwheel.

When Ethan saw that the child was going to be struck by the chair he risked major bodily harm to leap onto the loading area and he physically stopped the (very heavy) chair which was still moving quite fast. Ethan’s quick thinking/reaction, communication, and strength allowed him to stop the chair a mere inch from the fallen child’s head.

Ethan was alert an attentive: 2 fantastic attributes in a lift operator. He also displayed selflessness putting him above and beyond the expectations I would have for this role. I am confident that were it not for Ethan’s actions, the child would have suffered significant head injuries: even with his helmet.

Carla is a very dedicated and detailed staff member who has found 2 instances of products set up incorrectly that would have cost our company money. The first was the 3 Pack of lift ticket cards. She figured out that they were actually adding uses instead of deleting which could have been a complete nightmare. The second was the Friday we reopened and offered the Learn to for $55. It as ringing up as $49. If she had not paid attention, she would have assumed and we would have lost $6 a guest. Additionally, she was one of the key staff Guest Services staff members on New Year's Eve when we faced rain, thunder, lift shutdown and other chaos. In all of this she is always a great staff and team member. Lastly, she was also singled out in a survey this week.