Delete account

Delete your Let's Ride account and data

In the app

Open Settings → Account management → Delete account. Read the consequences and complete both confirmations. Deletion is confirmed by the server; an incomplete request is not reported as successful.

Without opening the app

Email appletsride@gmail.com with the subject “Let's Ride account deletion”. Use the email address associated with your account and state that you want the account and associated data deleted. You do not need to reinstall the app or buy Premium to send a request.

We verify account ownership before acting. If you cannot access that email address, contact the same support address for help. Never send your password, sign-in code, purchase token or payment-card details. Sending an email does not immediately delete an account.

What is removed

The account, profile, associated ride records and owned photos are removed after successful cleanup. Groups you created and their chats and shared routes are also removed. This affects other group members.

What may remain

Pending complaints and referenced evidence may require review before deletion. Some data may be retained where required by law. Recipient-saved copies, delivered phone notifications, local caches and backup copies are not erased instantly by this process. A failed cleanup can already have removed photos; retry or contact support. Removed photos cannot be restored if a later step fails.

Important: subscriptions

Account deletion does not cancel a Google Play or Apple subscription. Manage or cancel subscriptions separately in the store.

See the Privacy Policy page for the shared Free/Premium chat retention policy: photos 30 days and other messages 90 days, subject to the stated exceptions.

Contact: appletsride@gmail.com