Our One-on-One Communication specialization is designed to elevate your communication skills through a focus on vocabulary, reading comprehension, intonation, style, and strategic communication methods. You’ll explore how these skills contribute to audience analysis, business case development, and effective business communication strategies.
Gain practical knowledge in using English styles suited for a variety of business contexts, both spoken and written, and master essential vocabulary and skills specific to professional communication. Understand how identifying the purpose and audience shapes language choices, and learn to use both verbal and non-verbal cues effectively.
Course Highlights :
Foundations of Communication
Understand the fundamentals of communication
Explore various communication channels, methods, and modes
Learn the importance of verbal and non-verbal communication
Conversation Essentials
Master small talk and conversational vocabulary
Craft a compelling elevator speech
Learn best practices for video conferencing, face-to-face online interactions, and group discussions
Professional Phone Skills
Build confidence with telephone language and etiquette
Develop clarity and accuracy in phone conversations
Engage in realistic role-play to enhance phone communication
Interview Skills
Get interview-ready with guided preparation
Participate in interview role-play sessions
Master common interview questions and improve pronunciation for a polished delivery
Persuasive Speaking and Presentations
Plan impactful presentations with clear structure and engaging introductions
Learn to “hook” your audience and organize pitches effectively
Explore various presentation types and techniques to illustrate and present ideas confidently
Public Speaking and Speech Writing
Make your speech compelling and memorable
Overcome public speaking fears and practice giving great presentations
Develop skills to present ideas clearly and persuasively
Effective Written Communication
Communicate ideas through emails, reports, and persuasive presentations
Avoid common grammar and punctuation errors
Apply the “10 C’s of Business Writing” for clarity, coherence, and professionalism
Understand special considerations for emails, handwritten notes, and reporting
Oral and Written Communication Syllabus ;
Unit 1: Introduction to Communication
Lesson 1: What is communication?
Lesson 2: The importance of communication skills
Lesson 3: Types of communication
Unit 2: Verbal Communication
Lesson 1: Effective speaking skills
Lesson 2: Active listening techniques
Lesson 3: Asking questions and giving feedback
Unit 3: Non-Verbal Communication
Lesson 1: Understanding body language
Lesson 2: Using gestures and facial expressions
Lesson 3: Creating a positive first impression
Unit 4: Written Communication
Lesson 1: Basics of written communication
Lesson 2: Grammar and punctuation
Lesson 3: Writing effective emails and messages
Unit 5: Public Speaking
Lesson 1: Preparing for a speech
Lesson 2: Overcoming nervousness
Lesson 3: Delivering an effective presentation
Unit 6: Conflict Resolution
Lesson 1: Understanding conflicts
Lesson 2: Effective communication in conflict resolution
Lesson 3: Negotiation and compromise
Unit 7: Review and Application
Lesson 1: Review of key concepts
Lesson 2: Applying communication skills in real-life scenarios
Lesson 3: Course wrap-up and evaluation
Unit 8: Interpersonal Communication
Lesson 1: Building relationships through communication
Lesson 2: Active listening in interpersonal communication
Lesson 3: Non-verbal communication in interpersonal relationships
Unit 9: Communication in the Workplace
Lesson 1: Effective communication in a professional setting
Lesson 2: Communicating with coworkers and supervisors
Lesson 3: Managing conflicts and difficult conversations in the workplace
Unit 10: Communication in Digital Media
Lesson 1: Communication through social media and digital platforms
Lesson 2: Best practices for digital communication
Lesson 3: Ethical considerations in digital communication
Unit 11: Cultural Communication
Lesson 1: Understanding cultural differences in communication
Lesson 2: Avoiding cultural misunderstandings
Lesson 3: Communicating effectively across cultures
Unit 12: Advanced Public Speaking
Lesson 1: Advanced presentation techniques
Lesson 2: Persuasive speaking
Lesson 3: Debating and argumentation
Unit 13: Crisis Communication
Lesson 1: Handling communication during a crisis
Lesson 2: Maintaining transparency and credibility during a crisis
Lesson 3: Communicating with stakeholders during a crisis
Unit 14: Communication and Leadership
Lesson 1: Communication skills for effective leadership
Lesson 2: Building trust and credibility as a leader
Lesson 3: Communicating vision and goals to team members
Unit 15: Communicating with Customers
Lesson 1: Effective customer service communication
Lesson 2: Managing difficult customers and complaints
Lesson 3: Building customer relationships through communication
Unit 16: Communication and Personal Development
Lesson 1: Communication and self-awareness
Lesson 2: Building confidence through communication
Lesson 3: Effective communication in personal relationships
Unit 17: Communication and Innovation
Lesson 1: Communication and creativity
Lesson 2: Collaboration and teamwork through communication
Lesson 3: Communicating new ideas and solutions
Unit 18: Communication and Media
Lesson 1: Understanding media and communication
Lesson 2: Media and public opinion
Lesson 3: Ethics in media and communication
Unit 19: Communication and Globalization
Lesson 1: Communication and globalization
Lesson 2: Cross-cultural communication in a globalized world
Lesson 3: Communication and international relations
Unit 20: Capstone Project
Lesson 1: Planning and executing a communication project
Lesson 2: Presenting the project to the class
Lesson 3: Reflection and evaluation of the project
The course can be designed to be flexible, so that additional units and lessons can be added or modified based on the interests and needs of the students. The course can also include assessments and feedback mechanisms to monitor and improve student learning.
Do you want to know more about this specialization?
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0540-325-192