Lock & Dam Cottage Creations
Last updated: August 2025
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Lock & Dam Cottage Creations (“we,” “us,” “our”) collects, uses, and safeguards the data you provide when you visit ldcottagecreation@gmailcom (the “Site”) or interact with us offline (pop-up events, SMS sign-ups, purchases).
Category
Examples
How We Collect
Contact data
Name, postal address, email, phone
Web forms, checkout pages, SMS opt-in keywords, in-person sign-up sheets
Order & payment data
Products purchased, delivery notes, payment method (processed via third-party processor)
During checkout or invoice payment
Marketing preferences
SMS or email opt-in status, product interests
Your explicit choice (checkbox, reply “YES,” etc.)
Technical data
IP address, browser type, device ID, pages viewed, cookies
Automatically via our Site and analytics tools
User-generated content
Reviews, survey answers, social media tags
Forms or public posts you choose to share
We do not intentionally collect sensitive information (e.g., race, health data). Please do not submit such data.
Order fulfillment: process payments, bake, package, and deliver your products.
Customer service: respond to questions, troubleshoot issues, confirm pickups.
Marketing: send up to four SMS or email promotions per month if you have opted in.
Analytics: understand Site performance and improve recipes, events, or services.
Legal compliance: keep records required by tax or food-safety regulations.
We rely on one or more of the following legal bases: your consent, contract performance, legitimate interests (running and growing our bakery), and compliance with laws.
We do not sell or rent your personal information. We share it only:
Who we share with
Why
Payment processors
Securely handle credit/debit transactions (e.g., Square, PayPal).
Shipping / delivery partners
Arrange porch pickup texts or local courier drops.
SMS / email providers
Send messages you consented to (e.g., Twilio, Mailchimp).
Analytics & hosting providers
Operate and analyze the Site (e.g., Google Analytics, web-host).
Regulators or law enforcement
When required by law or to protect our rights.
Each service provider is bound by confidentiality obligations and may use your data only on our instructions.
We use essential cookies for basic Site functionality and (optionally) analytics cookies to see which pages are popular. You can disable non-essential cookies via your browser settings without affecting core browsing.
If you opt in to our VIP text list by texting [BREAD] to 812-610-9422, we store your phone number, opt-in timestamp, and message preferences.
Frequency: up to 100 msgs/mo.
Opt-out: reply STOP to cancel at any time; you will be removed immediately.
Support: reply HELP or email [hello@lockdamcottage.com].
Message and data rates may apply.
We employ industry-standard safeguards (SSL encryption, limited‐access accounts, secure backups). No method is 100 % secure, but we strive to protect your data.
We keep personal information only as long as necessary for the purposes stated above or as required by law (e.g., tax records for seven years). After that, we delete or anonymize it.
Our Site and services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.
Access / Update: Request a copy or correction of your personal data.
Delete: Ask us to erase information no longer needed.
Opt-out: Unsubscribe from marketing emails or texts at any time.
Do-Not-Track: We honor browser DNT signals where technically feasible.
Submit requests by emailing ldcottagecreations@gmail.com or writing to the address below. We may verify your identity before acting.
We may update this Policy occasionally to reflect changes in law or our practices. Revisions will be posted here with a new “Last updated” date. Material changes may be announced by email or SMS.
Lock & Dam Cottage Creations
Attn: Privacy Officer
5644 Saint Catherine Ct.
Newburgh, IN 47630
Email: ldcottagecreations@gmail.com
Phone: 812-610-9422