Lavish Looks Salon Booking Policy

To ensure a smooth and enjoyable experience for all our clients, please review our booking policy:

1. Appointment Confirmation: All appointments booked online or by phone are subject to confirmation. You will receive an email or SMS confirmation shortly after booking. Please review it carefully.

2. Cancellation & Rescheduling: We understand that plans can change. We kindly request a minimum of 24 hours' notice for any cancellations or rescheduling of your appointment. This allows us to offer the slot to other clients.

• Cancellations or reschedules made less than 24 hours in advance may incur a cancellation fee of 50% of the booked service cost.

• "No-shows" (missed appointments without prior notice) will be charged 100% of the booked service cost.

3. Late Arrivals: Please arrive on time for your scheduled appointment. If you anticipate being more than 15 minutes late, please call us immediately. We may need to shorten your service to avoid delaying our next clients, or reschedule your appointment entirely. The full service fee will still apply in such cases.

4. Deposits: For certain specialized or longer services (e.g., bridal packages, extensive color treatments), a non-refundable deposit may be required at the time of booking to secure your slot. This deposit will be applied to your final service cost. Details will be provided during the booking process if applicable.

5. Service Adjustments: If you need to make changes to your booked service (e.g., add an additional service or change a specific treatment), please notify us in advance so we can adjust the timing and ensure availability.

6. Health & Safety: For your safety and the safety of our staff, please inform us of any allergies, sensitivities, or health conditions that may affect your service prior to your appointment.

By proceeding with your booking, you acknowledge and agree to the terms outlined in this booking policy. We appreciate your understanding and cooperation!