Resume

·          Identified operational trends and concerns from detailed and logical analysis in Excel

·          Created summaries of findings and recommendations for review/action by management

·          Trained new employees and co-workers on analysis in Excel

·          Created detailed and user-friendly training materials for multiple audit sections

·          Updated and enhanced department’s U-Haul University e-learning course

·          Updated Databricks tables and Tableau dashboards to increase useability and add necessary data

·          Presented 300 plus programs to the community on a yearly basis

·          Observed staff and delivered written and verbal feedback based on assessment results

·          Analyzed assessment commonalities and trends to improve training processes

·          Co-created curriculum and implemented system-wide

·          Educated professionals at statewide conferences

·          Composed detailed reports containing assessment information

·          Documented results and entered reports into assessment computer system

·          Conducted assessments of early childhood environments

·          Communicated and networked with community professionals and the public

·          Planned and conducted programs

·          Created positive relationships with clients

·          Determined client eligibility and entered updates, results, and reports into database

·          Researched, organized, and maintained current resources

·          Educated clients on resources and made referrals during client meetings

·          Managed a caseload of up to 80 clients

·          Trained interns and volunteers

·          Interviewed candidates as a participant on an interview panel