Are all the rooms furnished?

Yes, all rooms include a bed with linens, wardrobe/closet, a desk/table, lamp and chair.

Fibre optique wifi is supplied to all rooms on the Larez  wifi networks.

How exactly does the shared accommodation work?

The cost is 350€ per person per month. Shared rooms come equipped with two or three beds, wardrobes, desks, chairs, etc. You can refuse a roommate for whatever reason, but in that case, you will have to pay the regular price of a single room which is 470€. Shared rooms for 3 or 4 persons may be available upon request. We may have to, exceptionally, ask you to share with somebody for a few days until a room becomes available. Roommates are girls with girls and boys with boys.

How far are you from Paris?

We are about 20 minutes away from central Paris (St. Michel-Notre Dame) by train on the RER C line.

Is the area where you are located safe? Are the rooms secure?

Yes, the area is safe, and every room is secure. Entry to the buildings is secured with a numeric code lock which is changed regularly. By way of insurance, please note that La REZ does not insure your physical person nor your belongings. Therefore, please make sure you have proper insurance.

Can I change the lock on my room?

No, this is not permitted. In case you lose your key or in cases of emergency the resident manager will be able to let you into your room. You will be responsible for the cost of a new key, 30€, and a new lock, 100€.

What day of the month must I pay the rent?

Rent must be paid no later than the beginning of each month. If your payment is not received by the 4th, you will be charged a fee of 1,00€ per late day with a minimum fee of 25€.

Can I pay my rent in Cash?

It is not permitted to pay the manager in cash. The manager will provide the bank account details to you. Alternatively, you may pay the rent using paypal. 

How do I schedule my arrival?

Please give us the date and estimated time of arrival and departure as soon as you know it. Due to the fact that we have many reservations and the room cannot sit empty, make sure any changes to your date of arrival are at least 30 days before the begining of the month. For example, if you reserve for the 1st, but you do not arrive until the 15th. You will still be charged from the 1st unless you give us 30 days prior notice. Same biweekly rule for your departure will apply: if you arrive on the 24th you will be charged for a 1/2 month. If, by unforseen circumstances, your room is not available immediately, then, you may have to share a room for a few days (and the rent will be adjusted accordingly).

I need proof of accommodation in order to apply for a French visa/bank account. Will you provide this?

Yes, of course, provided you have a paid reservation, or have already arrived. 'Proof of accomodation' requests should be made to management at least 48 hours in advance.

When will I get my security deposit back?

Provided your room is kept in good condition, you have followed the house rules and you have no rents due, we will refund your deposit after your departure. Refunds are via paypal only. Before you leave, please provide us with your relevant account information.

Can I use my deposit to pay for my last months rent?

Absolutely not. Your security deposit will only be refunded and not used for your rent. No exceptions. This is necessary for accounting related purposes.

How much notice do I need to give before leaving?

Please see our rules about 'departures' located here: http://student-room.com/departure.html One month notice before the 1st of the month must be provided via email to the manager. If you fail to do this, you may lose your security deposit. 

Can my friends/family stay here when they visit me?

Yes! The cost is 15€ per night per person. OR, if they would like a separate room the charge is 30€ per night. (We can provide extra mattress, clean bed linen/sheets, if necessary.)

Can I receive phone calls at La Rez?

Yes, incoming calls are free. Ask the manager for the house phone number.

Can I receive mail at La Rez?

Yes, your mailing address is: 39 Grande Rue, Savigny-Sur-Orge, 91600 France

What should I bring with me?

You might be more comfortable in your own bed sheets. But we can provide you with basic bed linen, blanket and pillow. Ask the manager which house you will be in as that will determine if there is cookware, plates and cutlery available for you to use. You might like to have shower shoes and house slippers, or sandals. Check google for the seasonal temperatures and prepare to dress accordingly. 

Is there anything I need to do before I leave La Rez?

THANKS FOR ASKING! 1) Empty & clean your fridge shelf. 2) Empty and clean your cupboard shelf. 3) Clean and vacuum your room. 4) Remove your bed sheets & fold them on the bed. 5) Email your 'paypal' account details for the refund of your security deposit. 6) Arrange an exact time to hand the key personally back to the manager so that he can inspect the room with you present.  

DON'T FORGET TO: Send an email with comments about your stay and what could be improved.

Cancellations

When a security deposit is received at our bank, or paypal and you then, request to cancel the reservation, you will be charged 150€ (cancellation fee) provided that you have given at least one month's notice. The remaining deposit will be refunded to you. When paying the deposit you automatically agree to this cancellation fee. If you have reserved the room via a third-party such as Uniplaces or Spotahome, the cancellation fee may be higher.

How do the washer and dryer work?

Currently, use of the washer and dryer is at no additional cost to you. Be considerate to others and choose the recommended short cycles!

Do I get anything if I refer a friend to stay at La REZ?

Current residents receive a 10% commission from the first month's rent of every first-time tenant who stays at La REZ that you referred. If you are consistently late paying your rent, you do not clean up after yourself and you break the house rules by being inconsiderate to the other residents, you will not receive the commission. The commission is given out at the manager's discretion to a resident in good standing.