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Policies

privacy policy

Lala Studio ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used and disclosed by us.

This privacy policy applies to https://sites.google.com/view/lalalandsl and its associated subdomains. By accessing or using our service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Meanings

For this Privacy Policy;

You is referred to the person who accessed the service, or the company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Company (referred to as either "the company", "we", "us" or "our" in this agreement) refers to Lala Studio
Website is referred to Lala Studio, accesible from https://sites.google.com/view/lalalandsl
Service is referred to the website.
Service provider means any natural or legal person who processes the data on behalf of the company. It refers to third party companies or individuals employed by the company to facilitate the service, to provide the service on behalf of the company or to perform services related to the service.
Personal Data is any information that relates to any identified or identifiable individual.
Cookies are a small amount of data generated by a website and saved by your web browser.
Device could be any device with internet which can access the service.
Usage data is referred to the data that is collected automatically, either generated by the use of the service or from the service infrastructure itself

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter or fill out a form,

Email
Name
Phone number
Address

How Do We Use the Information We Collect?

Any information we collect from you maybe used in one of the following ways;

To personalize your experience (your information helps to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive form you)
To improve customer service
To process transactions
To send periodic emails
To administer a site feature

refund policy

All sales are final. We accept returns only for items that have been damaged in transit.

If the product arrives in damaged condition, please contact us within 3 days of receipt of goods.

As long as it is unused and sent back in the original packaging we will accept the return.

We will either exchange it/them or give your money back for the particular item/s

We recommend that all returns and exchanges be sent using a traceable carrier, we will not be responsible for packages not received by us that were returned without a tracking number.

shipping policy

Local Delivery Policy (within Sri Lanka)

We deliver island-wide through third party courier service/s
Delivery charges will be calculated and adviced by the courier service during delivery
Any modification made to a confirmed order remains in a pending stage until confirmed by the facility.
The time period for Standard Delivery is 5-7 business days (excluding Saturdays, Sundays, and public holidays).

Disclaimer

The delivery period mentioned on our site will neither form a condition nor a warranty. If we are experiencing a high volume of orders, the delivery may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email , phone or direct message.

All orders are subject to product availability. If an item is out of stock at the time you place the order, we will notify you and refund you the total amount of your order.

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