Choose the correct words. Then compare and practice with a partner.
A: Can / Could I help you?
B: What do you suggest / try for dry skin?
A: Why don't you suggest / try this lotion? It's excellent.
B: OK. I'll take it.
A: May / Do I have something for itchy eyes?
B: Sure. You could / may try a bottle of eyedrops.
A: Could I suggest / have a box of bandages, please?
B: Here you are.
A: And what do you suggest / try for insomnia?
B: You should / may try this herbal tea. It's very relaxing.
A: OK. Thanks.
2 Modal verbs
In requests, can, could, and may have the same meaning. May is a little more formal than can and could.
Number the lines of the conversation. Then write the conversation below.
__ Hi. Yes, please. What do you suggest for itchy skin?
__ Here you are. Can I help you with anything else?
__ Sure I can. You should see a dentist!
1 Hello. May I help you?✔
__ You should try this lotion.
__ Yes. Can you suggest something for a toothache?
__ OK. And could I have a bottle of pain medicine?
A: Hello. May I help you?
B:
A:
B:
A:
B:
A: