Teamwork
Teamwork
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As a team you all have similar goals, so let's work together to solve these goals.
communication
communication
when communicating with co-workers, patients, and even family members of patients, remember to be respectful
conflict resolution
conflict resolution
when a conflict rises make sure to resolve it peacefully, and or include higherups if the situation exceeds your position.
Effective Teamwork Tips
Effective Teamwork Tips
Never refuse to help or be helped by a team member
Never humiliate a coworker
Never yell at a coworker
Always admit to a recognized error
Effective Comunication tips
Effective Comunication tips
Patient centered care
A patient IS a part of the team
Communicate respectfully
Use clear language and explain the plan
Talk to the patient instead about the patient when in groups
Effective Conflict Resolution tips
Effective Conflict Resolution tips
Encourage an open communication style
Promote expectations and boundaries
Use and unbiased third person party if needed
Make sure staff has skills to dispute disputes and arguments
“The strength of the team is each individual member. The strength of each member is the team.”
— Phil Jackson
active listening
active listening
a patient expresses concern to a physician, the physician takes the time to stop what they are doing and show posture to promotes active listening.
clear communication
clear communication
a medical assistant explains a follow up appointment to a patient and goes over what the follow up visit is about and when.
non-verbal communication
non-verbal communication
a nurse notices a patient looks worried biased of body language and asks if they're ok.
examples of conflict resolution
examples of conflict resolution
listening Being an active listener in healthcare means genuinely paying attention to patients—not just to their words, but also to their tone, worries, and what they might hesitate to express. This approach fosters trust, helps uncover crucial details that can influence treatment, and reassures patients that they truly matter. When people feel listened to, they’re more likely to share openly, stick with care plans, and feel supported every step of the way.
conductivity In healthcare, being approachable and responsive goes a long way. It means you’re open to questions, quick to share important updates, and flexible when things change. By communicating clearly and listening closely—whether with your team or patients—you help make everything run more smoothly and safely. It’s more than just checking tasks off a list; it’s about being the person others trust and rely on.
concise Being concise in healthcare means saying what matters, clearly and quickly. It helps avoid confusion, saves time, and makes sure patients and coworkers get the info they need without the extra noise. In a busy environment, being concise shows respect—for people’s time, their stress levels, and their need to feel understood.
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