Getting Paid/Escrow

How to Request an Escrow Check

1-2 Weeks Before Settlement- Email MCA at klrw472@kw.com. Minimum of 1 week.
You have three options for the check: paper check, e-check (must include best email address to receive e-check), and wire (Note: $30 wire fee, which can be passed onto the client at settlement or paid by the agent.)

**Escrow requests for the day of may not always be able to be accommodated. The office will try their best but sometimes it cannot happen. In this case, most title companies/lawyers can deduct the commission from the check coming to the office if the EMD is less than the brokerage split.

How do I get paid?

1. Create an opportunity in Command
2. Fill out the commission and click submit.
3. Submit commission check to the office
4. Upload closing documents and all compliance documents to Command

Fill out the ACH form and return to MCA. This only needs to be done once to set up direct deposit, which is completed during onboarding.

What does the MCA need for me to get paid?

1. ACH direct deposit form completed and submitted to the office
2. Commission is submitted in Command
3. Any updates to closing dates or changes in commission need to be sent to the MCA ASAP
4. Closing documents and all compliance must be uploaded to Command

What is the turnaround time for my check/payment?

1. After the commission check is received in the office, the average turnaround time is 2-3 business days.
2. If a commission check has to be mailed to the office or dropped off by another person, this can add time to the turnaround because the office doesn’t have it yet.
3. Checks received at the end of the month/beginning of the month (30-2) may require an extra business day. This is the monthly transmittal period for all MCA’s and require much of their attention and time.
4. The commission request must be submitted in Command in order to start processing the check.

When should I submit my commission in Command?

1. Commissions should be submitted within 48 hours of contract ratification.
2. If changes need to be made to the commission, send an email to klrw472@kw.com outlining the changes.

Is there a document or checklist that can help me with this?

Yes! There are many resources available in the Command and Docusign subfolder in the Agents Resources and Documents Google Drive folder.

Checklist for required items is in the Opportunities tab in Command

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