1. Acceptance of Terms:
- By placing an order with Kustom Kraft, you acknowledge and agree to the terms and conditions outlined herein.
2. Order Placement:
- All orders are subject to acceptance and availability.
- Kustom Kraft reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
3. Customization Process:
- Customized items will be crafted according to the specifications provided during the order process.
- It is the customer's responsibility to ensure that all customization details are accurate.
4. Processing Time:
- Please allow 2 business days for the processing and crafting of customized products.
- Processing times may vary based on the complexity of the customization.
5. Shipping & Delivery:
- Refer to the Shipping & Delivery information for details on shipping options, estimated delivery times, and associated costs.
- Kustom Kraft is not responsible for delays or issues caused by unforeseen circumstances such as weather conditions or customs processes for international shipments.
6. Returns & Refunds:
- Due to the personalized nature of our products, returns are accepted only in the case of defective or damaged items.
- Please inspect your order upon receipt and contact our customer support team within 7 days of delivery if you encounter any issues.
7. Intellectual Property:
- Kustom Kraft retains the intellectual property rights for all customized designs and may use them for promotional purposes unless otherwise agreed upon.
8. Privacy & Security:
- Kustom Kraft takes the privacy and security of customer information seriously. Refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
9. Governing Law:
- These terms and conditions are governed by and construed by the laws of [Your Jurisdiction].
- Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
10. Contact Information:
- For any inquiries, concerns, or assistance, please get in touch with our customer support team at customercare.kustomkraft@gmail.com or through our [Contact Page].
Kustom Kraft reserves the right to modify these terms and conditions at any time. Customers are encouraged to review the terms before making a purchase.
Thank you for choosing Kustom Kraft. We appreciate your understanding and cooperation.