Work at MSI and Vante

Technical Writer

• Wrote, edited, and published product manuals for 10 product lines

• Wrote, edited, and published work instructions for:

  • Machine Shop

  • Assembly

  • Quality Control

  • Mechanical Engineering

  • Software Engineering

  • Administration

Document Control

• Created and managed manufacturing and service records for 10 product lines

• Oversaw document control system (EPDM) for engineering drawings, work instructions, and schematics for 10 product lines

• Developed and trained users on document control policies

Quality Assurance

• Received training and certification for:

  • ISO 9000

  • Corrective Actions

  • Preventive Actions

  • Nonconformance Reports

• Completed internal quality audits for 2014 and 2015

• Coordinated external quality audits

  • By ISO 9000 certification organization

  • By customer quality assurance teams

• Created an Access database to replace paper forms for quality control inspections

• Re-wrote quality manuals for MSI and Vante