Privacy Policy for Kolokoon

Last Updated: 2025-07-09

This Privacy Policy describes how Kolokoon ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application (the "Service").

1. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you.

Information You Provide to Us

• Account Information: When you create an account, we collect your phone number and a secure hash of your password. We use this information to create and manage your account and to provide you with access to the Service.

Information Collected Automatically

• Usage Data: We use third-party services like Google Analytics and Firebase Analytics to automatically collect information about how you interact with our Service. This may include information about your device, operating system, and in-app activities to help us understand usage patterns and improve our app.

• Crash Data: We use Firebase Crashlytics to collect information about crashes and errors that occur while you use the app. This data helps us diagnose and fix bugs to improve the stability of our Service.

• Device Identifiers: Our third-party services, such as Firebase, may collect device-specific identifiers to help with analytics and crash reporting.

Information from Your Device

• Camera and Photos/Gallery: To use our image search feature, we require access to your device's camera and/or photo gallery. You can choose to upload an existing photo or take a new one. These images are processed in real-time for the search and are not stored on our servers or any other storage service.

2. How We Use Your Information

We use the collected data for various purposes:

• To provide, operate, and maintain our Service.

• To manage your account and provide you with customer support.

• To process transactions through local payment processors.

• To monitor the usage of our Service and analyze trends to improve its functionality.

• To detect, prevent, and address technical issues.

3. How We Share Your Information

We do not sell your personal information. We may share your information with third-party service providers to facilitate our Service, to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties include:

• Hosting Providers: We use Railway.app to host our backend services and store your account data.

• Analytics Providers: Google Analytics and Firebase Analytics help us understand our user base.

• Crash Reporting: Firebase Crashlytics helps us identify and fix bugs.

• Payment Processors: We will integrate with local payment processors to handle financial transactions. We will only share the information necessary to complete the transaction.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Data Storage and Security

The security of your data is important to us. We use commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. This includes practices like using password hashing and secure communication protocols. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention and Deletion

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. You can request the deletion of your account and associated data at any time by contacting us.

6. Children's Privacy

Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us by email:

kolokoon@gmail.com