No worries! Changing your email address is simple and easy;

1. Click on your name in the upper right-hand corner of the navigation bar.

2. Select settings to go to your user settings.

3. Scroll down to "Email Address" to change your email address, or "Change Password" to change your password.

Players are allowed to have one account.
Having more than one account can do damage to our economy and grant an unfair advantage to other players.

If we find that a player is using more than one account, we'll close both the "main" account and any additional or "side" accounts we find to be involved.

That being said, we understand that families, friends, and sometimes even strangers may share an IP address. When looking into these accusations our staff will preform an investigation as thorough as possible to ensure we're not accidentally closing the accounts of individuals who happen to share an IP address.

You should never share your account information with anyone.

Keepers of Eniv does not support account sharing. If you choose to share your account information with another player we may not be able to help you if your account is compromised.

Players are responsible for their own accounts, and it's great that you want to ensure yours is safe and sound.

Here are a few tips to help keep your account secure;

• Log Out
  If you're not actively playing be sure to log out of your account.

• Change Your Password Regularly
  Change your password no less than every 3 months. You can change your password from your User Settings.

• User a Unique Password
  Use a password that is unique and strong. Use a mix of letters, numbers, and punctuation to create a password that isn't easily guessed or duplicated.

• Never Share Your Login Information
  Your login information is your own. Never share this with friends, family, or strangers.

If you believe someone is violating the rules you can reach out to a moderator or contact us via social media or email.

Do not confront the other player.

Be sure to include;

• Your username and how you would like us to contact you.
  Note: We will never tell the individual who reported them. The privacy of our members is our main concern.

• The player you're reporting and a link to their profile.

• A brief description of the situation.

• Screenshots and links to proof of the situation you're reporting.

• Links to any Enivi involved.

• Be sure to have "Violation Report" in the title when you contact us.

Without that information we won't be able to look into your report.

What if someone is breaking Keepers of Eniv rules outside of Keepers of Eniv?

This is a tricky situation.

Unfortunately, we're generally not able to reprimand a user for actions outside of our game. In extreme situations that could put a member of our community or the community itself in danger we may take action (rallying individuals toward hate groups, promoting actions of terrorism, and clear evidence of child-grooming behavior are a few good examples).

If an extreme situation occurs, feel free to contact a Senior Moderator directly and we'll look into the situation.

Please note that we do not give updates on situations reported for the privacy of all members involved.

Volunteer Moderators answer questions, direct our players to resources, and foster a friendly and inviting community.

Volunteer Moderators cannot help with customer service issues, but can point you in the direction of who you would need to contact. A volunteer Moderator will not be able to ban your account or issue direct punishment, but can escalate the situation to a senior member of staff to issue the punishment. On the Discord Server, volunteer moderators have the ability to temporarily silence members who are being obstructive until senior staff members can handle the issue.

Being a Volunteer Moderator doesn't imply an employment relationship with Keepers of Eniv, nor does it roll-over into an employment relationship. If openings suited for a volunteer moderator occur, they are encouraged to apply for the position.

If you're interested in being a volunteer moderator, be sure to join our Discord Server. We'll be posting there when we have openings.

Keepers of Eniv is an Art Role-Play Game, and most of our submissions are creative in nature.

We require you to link a social media account to your Keepers of Eniv account for a few reasons;

• To give proper credit.
  We want to ensure our artists are easy to find and have the ability to connect with one another.

• To prevent scamming and identity theft.
  It's an unfortunate truth that ARPGs (art role-play games) have an ongoing issue with some unsavory players pretending to be artists they are not, and claiming artwork they didn't create. To prevent our community members from being scammed by these shady characters, we've implemented the system of needing to connect your KoE account to one social media account.

• To prevent "grinding".
  Another ongoing issue is players working well below their normal quality of work to "grind" points. Linking a social media account helps us keep the game fair for all our players (regardless of skill-level) and helps to keep our economy running healthily.

Keepers of Eniv does not retain information regarding to your 3rd party account passwords or logins. We only keep the username and a link to the account for verification. When you link an account, it will show you what information you're sharing specifically.

As a final note, we understand that some users may not want their professional or personal social media accounts to link back to ARPG work. ARPG-specific accounts are welcome as long as they can be traced to the work in some way.