Vision, Values, & Goals

PURPOSE

To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A.

To be well known as an excellent restaurant!

To be well known for growing and developing people who make a positive impact.

Great food served by

Great people

Fast & Accurate in a

Clean environment.

= Be Elite!

ChickFilA_Austin_FINAL_2.mp4

2021 Moves:

Systems (Defined & Delegated)
- Food Safety
- Daily Checklist
- Truck
- Hiring
Elite Professionalism (coaching)
- Influencer Projects
- One on Ones
- Ownership
- Learning/books/classes
Team Member Development
- Building the Bench
- Fully Operational Asst Dir
- Clear Path of Opportunity
- As close to Multi Spilt as possible
Onboarding and Training
- A-Z People, Process, Product
- Pathway Only
- Direct Trainer Interaction

2021 Goals

$8,500,000 million in sales
- 27% Growth
- Increase Transactions
- Increase Check Average
- 3rd Party ($1.5M)
85% Overall Satisfaction
- Hospitality
- Speed
75% Drive Thru Sales
- iPOS
- Order Takers
1 on Food Safety
- Grow team awareness
- Grow team ownership
Marketing
- Social Media Impact
- Spotlight Leverage
- Connected with Sales and Community

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