Sessions' details

Opening Session (EN)

KM4Dev20Years: looking back at the community's story

Join us to meet community members and look at what we've learnt in 20 years.

Session 2 (FR)

La gestion des connaissance dans le monde francophone et les défis spécifiques concernant l’Afrique.

Topic Lead: Atsu Sename

L’émergence d’une économie de l’innovation fondée sur la connaissance (Cohendet, 2005 ; Foray, 2009) provoque de profonds bouleversements sur le plan managérial, en mettant au centre des préoccupations la question de l’émergence, de la capitalisation et de la diffusion des connaissances au sein des organisations (Nonaka, Takeuchi, 1995). La gestion des connaissances devient une source de valeur discriminante dans le positionnement concurrentiel des entreprises, organisations, voire des Etats. Le management des connaissances est devenu progressivement un domaine de recherche à part entière qui se traduit aujourd’hui par l’existence de plusieurs revues référencées sur le plan international.

Session 3 (EN)

Lessons Learned from the World Bank Group: Nurturing Communities of Practice

Session Lead: Davide Piga, Raymond Eisenberg, Bruce Summers (read bios)

Communities Reinvented is a Center of Excellence within the World Bank whose mission is to enable teams, units and departments to create and sustain communities of practice in a way that fosters learning, collaboration and innovation across the entire institution and beyond to drive real development impact.

In this session, Davide Piga, Bruce Summers, and Raymond Eisenberg from the World Bank will be talking about how they went from early stages to a fully-fledged Center of Excellence that offers practical solutions to bridge knowledge gaps, and safe spaces to connect with peers across units and functions. The purpose of the session is to share practical lessons learned that can benefit any organization interested in nurturing collaboration through communities of practice.

If you are interested in supporting the growth of the community management skills across your organization, and to leverage communities of practice for better results, this session is a great way to get a look into what a successful model looks like and how your peers have gone through these processes.

Things you can do before the session:

• Take this one-minute poll to help us understand you as our audience better and thus align the session to your interests and expectations.

• Take a look at our Community Building Primer, the core manual we use for our courses. It provides concrete steps and tools to help you build a community of practitioners and/or online community in the context of the World Bank Group (WBG). In the document, when we use the word “community” we mean either community of practice or online community in the WBG context.

• See an infographic about Communities Reinvented and find our contact details

Session 4 (EN)

Conversational Leadership

Topic Lead: John Howell, David Gurteen and Donita Volkwijn co-facilitator

Conversational Leadership is a newly emerging discipline coming straight out of KM. It blends with Organization Development and Diversity & Inclusion as well. If KM started as Information Management, then expanded with Experience Management, then expanded again with Idea Management, what if the modern day expansion is “are we having the conversation we need to be having?”. Conversation is often an under-realized and under-appreciated way to make sense of all the complexity we face. Let’s practice and design this new field together! More information is available in article format, website format and immersive workshop format.

Session 5 (ES)

¿Cómo evaluamos la gestión del conocimiento en América Latina y el Caribe (ALC)?

Topic Lead: Sophie Alvarez

La crisis del COVID, es una oportunidad de transformación acelerada. Si bien hace un tiempo hemos convivido como individuos y organizaciones que usábamos las tecnologías de comunicación e información de una u otra manera, las formas de relacionarnos, de compartir información, de trabajar juntos y de construir conocimiento se revolucionan igual.

En esta sesión discutiremos los resultados alcanzados en los últimos años, analizando retos y oportunidades para una América Latina que saque mayor provecho de la gestión del conocimiento. Más específicamente, nos interesa analizar las tendencias, y lo que esto significa en cuanto a eficacia y eficiencia dentro de las organizaciones- qué ha funcionado o qué no ha funcionado.

El teletrabajo, el trabajo flexible, la colaboración en línea, la comunicación virtual, entre otros se han convertido hoy más que nunca en los recursos de operación. Todo ello apunta a mejores esfuerzos de colección, conexión y creación de conocimientos? Si este es el caso, está dando resultado?

Evento disruptivo con la cooperación de lnstituto Interamericano de Cooperación para la Agricultura (IICA)

Session 6 (EN)

How could a KM perspective allow us to more effectively address political polarization when working as facilitators? *

Topic Lead: Denise Senmartin / Aimee Maron

This is an exploratory session, to learn from our experiences and identify potential ways to navigate, from a practical standpoint of view and as facilitators, an extremely delicate yet increasingly difficult to ignore aspect in our work. While political polarization is not new, we are currently witnessing deep political divisions being explicitly aired in rallies, the media, and social media. Research points out the phenomenon is about emotions, not facts (1). Facilitating with a knowledge management for development perspective aims at promoting constructive conversations and building trust to bridge diverse worldviews and learn from others’ experiences, which includes addressing emotions. Through this virtual Cafe, we are curious and eager to dive into how members of the KM4Dev community are addressing political polarization, or think it could be addressed.

(ES) Si hay suficientes participantes de habla hispana, se creará un breakout room en Español.

Session 7 (EN)

How to do KM from scratch with Zero Budget – Wins and fails from the Case study of ActionAid International

Topic Lead: Srividya Harish

The session will focus on how Knowledge Management can be implemented in an organisation that has no previous experience of doing it and where there are very less enabling conditions like resourcing for Knowledge Management, poor buy in in the organisation and no championship from the C-Suite. The experience sharing session will recount the efforts made in a Global matrix federated organisation like ActionAid and also seeks to be challenged by the participants on methods and learnings.

Session 8 (EN)

Experience Capitalization

Topic Lead: Sophie Treinen

Many different organizations, not least FAO, have been promoting an experience capitalization approach, and supporting practitioners so that they complete it, and benefit from the lessons that are drawn and shared as a result. This session will look at the steps that have taken place in the past few years (separate training workshops, the completion of an online course, the development of guidebooks and manuals, a mentoring programme, etc.), and discuss the impact this has had. It will especially focus on the need to monitor and evaluate these efforts - in the same way as any other KM initiative. What indicators can we use? How to collect information, and how to analyse it?

Session 9 (EN)

Online collaboration, dialogue and interaction – what works in international development

Topic Lead: Peter Ballantyne

In 2002, Dgroups was set up by a group of development organizations to more easily share knowledge, connect individuals and organizations and foster collaboration. By joining together, Droups aimed to support individual efforts to collaborate online and to create wider, better-connected and more inclusive development communities that ultimately would make our collective efforts and practices more effective. Almost 20 years later, while the worlds of development and social change have massively adopted digital, virtual and online tools, applications and platforms, we still look for the best ways to engage, collaborate and act together, virtually. We will use this session to kick-off a ‘Dgroups Dialogue’ where we will explore, assess and learn what works – and what doesn’t – when collaborating and acting together online. During the session, we will join together to take stock of developments and opportunities in online collaboration for development, applying an experience capitalization approach to identify 'actionable knowledge' that improves our practices. Expect a mix of short 'presentations' mixed with interaction, reflection and online documentation.

Agenda Outline:

• 1300: welcomes, introductions, expectations, km4dev2020 relay

• 1320: Online collaboration, dialogue and interaction – 4 short discussion-starting presentations 'capitalizing experiences from real cases, covering: Platforms and technologies; Facilitation and leadership; Engagement and participation; Trust and safe spaces

• 1340: Online collaboration, dialogue and interaction – breakout groups on 'what works'

• 1400: Plenary 'social' check-in with 'km4dev toast'

• 1405: Online collaboration, dialogue and interaction – breakout groups on 'the changes we want for the future'

• 1420: Plenary check-in with reflections, key points, conclusions, km4dev2020 relay

• 1430: Close

Coffee Room & Guestbook

Coffee Room

Join anytime for informal conversations! At the end of session 1 (2 July 2020,16:00h CEST) a parallel informal Coffee Room will be open for all participants in Jitsi for informal and unstructured exchanges. This Coffee Room will remain open until 3 July 2020 14:00h CEST. Link in the homepage

Guest book

Visit the guestbook anytime to learn more, and share your contributions. Link in the homepage